Business Systems Manager Jobs

Salary Range: $110,000.00 - $154,000.00 annually

Job Summary

Provide supervision and management of division personnel, plan, direct, coordinate, monitor and/or supervise business and program processes, operation systems and ensure the efficiency of business and related systems. Ensure that operational, procedural, and regulatory requirements are met. They lead, manage, and advise the development of strategic plans. Research and analyze strategic choices and make recommendations to achieve goals and objectives.

Experience, Knowledge, Skills

• Extensive knowledge of supervisory practices and skill in supervising others, including communication skills, how to delegate and assign work, how to deal effectively with difficult employees, how to evaluate performance and to conduct investigations and participate in disciplinary actions.
• Development environment software.
• Web Platform Development Software.
• Assess and applies extensive knowledge of the reliability of systems and internal controls; identifies problems and changing requirements.
• Microsoft Office Suite.
• Database management and software.
• Extensive knowledge of applicable business information systems, testing methodologies, training, business system analysis and/or other applicable systems.
• Considerable knowledge of strategic planning methodologies and practices.
• Bachelor's degree gained through a four-year college/university academic program or specialized technical training of equivalent length.
• Extensive knowledge of business systems, regulations and processes and their interaction and how they apply to technology in the applicable area(s); skills in applying this knowledge.
• Help Desk software Object oriented programming languages.
• Fully understand the limitations of business information systems in relation to business processes.
• Testing software.
• Ability to mentor new supervisors. Full knowledge of state government’s Human Resources policies and procedures.
• Applies extensive knowledge of local, state and federal regulations and statutes governing the area of work.
• Web Development Software.

Essential Functions

• Establishing and achieving business and financial objectives
• Hiring, training, motivating and coaching employees
• Develop and manage information systems and provide architectural and technical inputs to the project.
• Guide Business Services Analysts and users.
• Analyze potential solutions to ensure obtain future needs.
• Review efficiency of latest software.
• Review existing systems by applications demos and meeting IT personnel.
• Hold employees accountable for assigned task and goals.
• Collaborate with technology teams and business users to manage implementation, training options and support.
• Analyze, design, and implement process improvement changes across different departments.
• Analyzing information and processes and develop more effective or efficient processes.
• Resolve conflicts and complaints.
• Coordinate with external vendors and other operations personnel in order to manage the development.
• Provide timely and constructive feedback and training opportunities.
• Ensure compliance with safety procedures.
• Research competitors’ business strategy, collect market information, determine business needs and document all requirements.
• Create and review technology RFPs.
• Perform gap analysis and define requirements to address the gaps.
• Generate and manage quality control reports, management reports, status reports and system assessment reports.
• Provide training opportunities with a focus on employee development.
• Coordinate with partners to define scope and act as a point of contact for all the partners.
• Organize and delegate assignments to team members.
• Evaluate employee performance and goal setting.
• Plan and implement effective testing processes to ensure that deliverables adhere to standards.
• Calculate return on investment and execute the project activities with a focus on providing efficient and cost-effective solutions.

Work Environment And Physical Requirements

• Minimal physical effort typically found in clerical work.
• Walking and/or standing as needed and minimal.
• Safe to minimal hazards that are typically found in general office environment where there is rarely little or no exposure to injury or accident.
• Primarily sedentary, may occasionally lift and carry light objects.

Conditions of Employment: Candidates must successfully complete all pre-employment screenings and employment eligibility verification. Pre-employment screenings include a drug test, a background and national sex offender search, a motor vehicle record search, and for some positions, a physical demands evaluation. For more information about City policies and practices during the recruitment process, including but not limited to EOE, Reasonable Accommodation, and pre-employment screenings, please visit our career page HERE.