Business Systems Analyst - Atm Payments

Zions Bancorporation’s Enterprise Technology and Operations (ETO) team is transforming what it means to work for a financial institution. With a commitment to technology and innovation, we have been providing our community, clients, and colleagues with the best experience possible for over 150 years. Help us transform our workforce of the future, today.

We are currently seeking an experienced Business Systems Analyst to support our ATM Services team. The Business Systems Analyst is responsible for various system functions, including application ownership, troubleshooting, vulnerability remediation, system, project management, and application and infrastructure monitoring.

The Engineering and Core Services organization is at the heart of innovation at Zions Bancorporation. We continually modernize many of Zions’ key banking applications and its banking core. In addition to application development, we manage the key platforms, services, and processes which enable modernized engineering and IT operations and delivery through DevOps and lean principles. Ensuring scalable, quality, innovative solutions for our teams and our customers is integral to what we do. Come join us in transforming engineering and banking software!

The Business Systems Analyst will:

• Troubleshoot websites, applications, user access issues, servers, transmissions, and firewall access issues.
• 24 X 7 On Call responsibilities for various applications.
• Configure installed software on all environments, perform fine tuning and application documentation.
• Perform application trouble shooting and make recommendations for improvements and changes.
• Perform other duties as assigned.
• IT application owner responsible for working with vendors as needed to resolve issues.
• Vulnerability remediation on various servers and applications.
• May perform project management functions as either a project manager or team member. Project involvement may include Use case, Business case, requirements documentation creation. Subject matter expert, testing and validation.

Experience And Qualifications

• Requires solid interpersonal skills with the ability to work with both management and staff employees as well as vendors.
• SQL query
• Working knowledge of department specific processes and procedures.
• Working knowledge of various software programs, including word processing, spreadsheets, etc.
• Ability to elicit, gather and analysis data.
• Requires a Bachelor's in computer science, Information Systems, Business Administration or other related field and 3+ years’ experience in business analysis, processes, procedures, project management, multiple technologies, frameworks, etc. or other related experience.
• Ability to function in a consultative role.
• Solid presentation and technical and non-technical communication skills, both verbal and written.
• Must be able to meet deadlines.
• Working knowledge of business systems and applications, incident and change management, project, and systems management.
• Requires solid analytical, organizational, trouble shooting and problem solution skills.

Following Additional Experience, a Plus

• Exposure to the primary systems such as Base24, Device Manager, ATM architecture, PIN processing, Payment processing.
• Technical certifications or equivalent experience are a plus such as: CompTIA A+, Network+, Security+.

A Combination Of Education And Experience May Meet Qualifications.

Location: This position is located at the Zions Technology Center in Midvale, UT, with 3 days in office and 2 days remote.

The Zions Technology Center is a 400,000-square-foot technology campus in Midvale, Utah. Located on the former Sharon Steel Mill superfund site, the sustainably built campus will be the company’s primary technology and operations center.  This modern and environmentally friendly technology center will enable Zions to continue to compete for the best technology talent in the state while providing team members with an exceptional work environment with features such as:

• LEED-certified sustainable building that features include the use of low VOC-emitting construction materials.
• Electric vehicle charging stations and close proximity to Historic Gardner Village UTA TRAX station.
• At least 75% of the building is powered by on-site renewable solar energy.
• Access to outdoor recreation, parks, trails, shareable bikes and locker rooms.
• Healthy indoor environment with ample natural light and fresh air.
• Large modern cafe with a healthy and diverse menu.

Apply now if you have a passion for impactful outcomes, enjoy working collaboratively with co-workers, and want to make a difference for the clients and communities we serve.

Benefits:

• Employee Ambassador preferred banking products
• Tuition Reimbursement for qualifying employees
• Medical, Dental and Vision Insurance – START DAY ONE!
• Mental health benefits including coaching and therapy sessions
• Health Saving (HAS), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• Life and Disability Insurance, Paid Parent Leave and Adoption Assistance
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience