Business Process Analyst Jobs

GCyber is hiring a Business Process Engineer to provide process engineering support to include documenting, analyzing, improving, and overseeing processes for a high visibility Executive Branch customer.

As The Business Process Engineer, You Will

• Develop and implement optimized IT service management and cybersecurity process workflows, diagrams, and flowcharts including but not limited to:
• Risk assessment
• Evaluate the effects of process changes and conduct post-implementation reviews.
• Digital forensics processes
• Collaborate with stakeholders, including management, project teams, and operational staff to embed process changes.
• Analyze existing business processes and identify areas for improvement, working with stakeholders from across the organization
• Foster a culture of continuous improvement, driving business process improvements.
• Change management
• Application support
• Support coordination of user engagement campaigns to promote adoption of Atlassian tools throughout the organization
• Monitor performance and measure key performance indicators (KPIs) related to the business process.
• Design and document business processes aimed at increasing efficiency and ultimately automating workflows (e.g., travel requests, service requests, etc.)
• Work with Atlassian Developer to design and implement automation processes for Application Catalogs and workflows between applications
• Document processes and communicate their impact to relevant parties.

Minimum Qualifications And Experience

• Active DoD TS/SCI Clearance
• DoD 8570 IAT II Certification or higher

https://public.cyber.mil/cw/cwmp/dod-approved-8570-baseline-certifications

• Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong problem-solving abilities and attention to detail.
• Experience with Atlassian applications including JIRA and Confluence
• Strong understanding of business process modeling techniques and tools.
• Ability to work collaboratively with multidisciplinary teams.
• BA/BS in related field
• Outstanding project management and organizational skills.
• 5+ years of experience including proven experience in a similar role supporting the Federal Government
• Proficiency in data analysis and process mapping.

GCyber is an Equal Opportunity Employer. This means you don’t have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability.

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