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Business Operations Analyst Jobs

Company

Conduent
Address , Montgomery, 36101, Al
Employment type
Salary
Expires 2023-06-26
Posted at 1 year ago
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Business Analyst

About the Role

Under the Direction of the Functional Manager, the Business Analyst supports the Senior Business Analyst by working with business users to validate system/end user functional requirements and document business requirements.

Responsibilities

  • Supporting design of the GUI views, screen/business process flows, User Acceptance Test Plan and support test execution.
  • Working with clients to validate system and end user functional requirements.
  • Interfacing with the client and development team during all stages of development, and support system functional demonstrations.
  • Writing detailed business requirements documents, ensuring requirements and proposed solutions meet business/customer needs.
  • Participating in application design sessions with stakeholders and IT to define business requirements to meet operation objectives.
  • Participating in the processes for requirement solicitation, documentation, and transition from business users to technical development team.
  • Executing testing, and perform basic system analysis, RCA, defect validation, etc.
  • Translating needs to developers into business requirements for system design, development, and implementation.

Requirements

  • Able to bring eligibility and benefits administration experience for public assistance including SNAP and Cash Assistance.
  • Able to execute test scenarios, document and validate test results, and support test plan development.
  • Able to work with MS Office Suite, SQL, and defect tracking/version control tools such as Jira, SharePoint, DevOps, etc.
  • Able to translate complex data/analysis into a format that is suitable across various groups of stakeholders.
  • Able to review requirements and create business requirements documentation.
  • Have worked in business process documentation, customer service environment, and supporting IT business processes

Flexible Working

At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
  • Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your work day.

Working For You

Perks and rewards designed for you:
  • Retirement Savings: We will support you as you save for your future.
  • Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
  • Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
  • Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
  • Compensation: Commensurate with experience.
  • Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
  • Paid Training: Earn while you learn, and continue to grow with access to award-winning learning platforms throughout your Conduent career.
  • Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.

Join Us

At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent, we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.