Business Analyst Jobs

Location: Houston, TX or Austin, TX

Contract Duration: 12 Months

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The Global People Operations team strives to create and deliver a seamless and positive employee experience across the entire employee lifecycle. Leading with care and empathy, we develop efficient and simple people processes, systems, policies, and programs. We deliver data that is useful and accurate to create People-related strategies across the business. We manage people knowledge and provide expertise on how HR systems are connected. Our work also ensures Facebook remains protected and compliant. We strive to ensure employees feel heard and given the resources and support they need during the most important moments during their careers.

We are seeking a Solution Designer to assist in delivering technology solutions for HR programs. The ideal candidate will question common assumptions, rethink existing processes, and see every challenge as an opportunity for improvement. We’re looking for an execution focused individual, who can look at the big picture from a user experience, technology and business standpoint but also connect this to the HR need. This role supports process and technology on a global scale.

Job Responsibilities:

• Support shared vision across the HR and business functions by partnering with key internal business stakeholders.
• Analysis of data and metrics to inform product and process roadmaps.
• Coordinate project activities across engineering and HR teams, define and track key project milestones and deliverables.
• Maintain effective communication with project relevant stakeholders including creation of project plans and facilitate resolution of all issues to reach project goals.
• Development of process documentation, stakeholder presentations and associated artifacts. Support project and process change management activities.
• Identify and support transformative cross-functional initiatives to improve business outcomes for HR.
• Acts as primary project contact to establish key stakeholder requirements and project objectives. Creating business requirements artifacts, including process designs, test scripts, and user stories.

Minimum Qualification:

• Proven relationship and partnership building skills
• Experience with Agile, Scrum, BABOK, SDLC or similar project management methodologies
• 4+ years experience implementing customer-facing technology solutions
• Experience with Salesforce Service Cloud and Workday HCM
• Experience leading change management initiatives.
• Demonstrated experience leading global technical projects end-to-end with multiple stakeholders
• Proven track record of effectively interacting with internal and external stakeholders
• Strong written and verbal communication skills
• Intermediate to advanced knowledge of Excel and data analysis skills
• 4+ years experience driving small to medium technology initiatives
• Demonstrated experience working in a fast-paced environment with stakeholders and users
• Experience creating business requirements artifacts, including process designs