Business Analyst Jobs

DataStaff, Inc. is currently seeking a Business Analyst for a long-term contract opportunity with one of our direct clients in Richmond, VA.

*This is a hybrid position

Responsibilities:

• Meeting regularly with customers
• Report to the Project Manager to ensure business requirements, enhancements, modifications, and newly identified business initiatives are thoroughly documented for successful implementation of Information Technology solutions.
• Enterprise-wide business analysis of web applications for the Office of Information Management (OIM) and its customers.
• Developing requirements documentation and business flow diagrams
• Work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements.
• Working with technical team and vendor to ensure requirements are incorporated into systems design and testing
• Evaluating alternative strategies and making recommendations for viable solutions that are compatible with current technologies and systems
• Proactively making suggestions for systems and process improvement and performing competitive, problem, and opportunity analysis, emphasizing integration, experimentation, creative brainstorming, early complexity assessment, and capturing results in the form of a business case to propose a new change initiative
• Developing and presenting training to customers
• Assisting customers with testing
• Working with customers and project management team to develop business requirements in response to requests for systems enhancements, modifications, and newly identified business initiatives
• Keep Project Manager informed of key issues that may impact project implementation
• Work with different business units for ServiceNow implementation.
• Facilitate project conference calls, status meetings, planning sessions, and provide for meeting notes
• Providing implementation and maintenance support
• Utilizing system-based project management applications, collaboration applications, and MS Office applications; Visio, SharePoint, Google Meets, Teams, etc.
• Work closely with multiple stakeholders, Subject Matter Experts (SMEs), and development teams to document business requirements & business flow diagrams.
• Actively participating in functional and systems integration unit testing; creating test plans, scenarios, and testing results

Knowledge and Skills:

• Able to understand different business work processes, ask relevant questions and provide feedback to assist in ServiceNow implementation.
• Self-starter, accountable, detail oriented and organized.

Required Skills:

• 7 Years - Must be able to operate effectively in a changing environment with multiple priorities
• 7 Years - Demonstrates problem-solving, active listening, negotiation, conflict resolution, group visitation, written and oral communication
• 7 Years - Demonstrates organization and time management, and presentation skills
• 7 Years - Knowledge of relational databases, system development lifecycle (SDLC) methodologies, quality assurance techniques, and change management procedures
• 7 Years - Able to manage, coordinate, and prioritize multiple activities concurrently with limited supervision & to adjust efficiently changing priorities
• 7 Years - Knowledge of business process engineering methods
• 7 Years - Strong analytical, planning, and organizational skills with an ability to manage competing demands
• 7 Years - Demonstrates skill in project planning, requirements gathering, business analysis, business process mapping, procedural writing, process engineering
• 7 Years - Knowledge and experience using multiple project management methodologies such as Waterfall, Iterative, and Agile
• 7 Years - Bachelor's degree in Information Technology, Information Systems or Computer Science, or equivalent experience
• 7 Years - Excellent verbal and written communications skills
• 7 Years - Strong attention to detail, with the ability to follow-through
• 7 Years - Ability to blend methodologies together in the right proportions to fit a project and business environment

Desired Skills:

• 5 Years - Experience with ServiceNow or Salesforce
• 5 Years - Experience with Healthcare Information Systems
• 5 Years - Experience performing systems analysis, architecting technical solutions, and/or coordinating application development projects
• 1 Years - Experience or knowledge with the Commonwealth of Virginia Information Security Standard, SEC 501

This opportunity is available on a corp-to-corp basis or as a W2 position with a competitive benefits package. DataStaff, Inc. offers medical, dental, and vision coverage options as well as paid vacation, sick and holiday leave. As many of our opportunities are long-term, we also have a 401K program available for employees after 6 months.