Business Analyst Jobs

Stanford's Graduate School of Business (GSB) has built a global reputation based on its immersive and innovative management programs. We provide students a transformative leadership experience, pushing the boundaries of knowledge with faculty research, and offering a portfolio of entrepreneurial and non-degree programs that deliver global impact like no other. We are committed to advancing diversity, equity, and inclusion ­in service of our mission of developing innovative, principled, and insightful leaders who change lives, change organizations, and change the world. We invite you to be part of this mission.
The Director of Operations in the MBA Admissions Office at the Stanford Graduate School of Business seeks an experienced Business Analyst. The Operations team designs and manages the systems and infrastructures that improve our ability to attract, recruit, select, and enroll outstanding MBA students. The Business Analyst will lead the evaluation of our business processes, identification of technology gaps, and prioritization of technical needs and requirements. The Business Analyst also will support Operations priorities, procedures, and systems to ensure our department meets its deadlines and delivers exceptional results. ln addition, the Business Analyst will oversee the Slate software that supports the admission lifecycle, including email campaigns, event management, application submission and review, interviewing, and enrollment management.
In this role, you will leverage strong data architecture, system development and technical implementation skills to develop solutions that address our business priorities. You will bring proven project management expertise and experience collaborating and negotiating with senior stakeholders and business partners to ensure success. Also, as a key member of the Operations team you will partner with colleagues to develop solutions to business and technical problems throughout the admissions lifecycle; answer inquiries from MBA prospects, applicants and admits; support other team members’ work streams and projects; and participate in department events and initiatives.
Your Primary Responsibilities Include

• Ensure high level of client satisfaction by monitoring admission systems and identifying and escalating potential system or process concerns.
• Evaluate current admission systems and business processes and develop proposals for improvements based on strategic goals, client needs, and technical capabilities. Present findings to senior stakeholders, business partners and IT staff.
• Exercise discretion in working with sensitive data and processes.
• Closely collaborate with IT development teams on behalf of the department to support new projects and respond to critical system issues.
• Develop testing plans, user training and documentation, reports and dashboards.
• Continue to enhance the Slate platform by creating new custom features for admissions processes. Examples may include dynamic forms, emails customized with liquid markup, and portals with dynamic content.
• Oversee the development and implementation of technical solutions. Proactively update staff on project statuses, including issues that may impact admission processes and deliverables.
• Engage staff through discovery sessions to identify their business needs. Document technical requirements and specifications. Cultivate relationships to develop successful business solutions.

To Be Successful In This Position, You Will Bring

• Ability to cultivate partnerships with internal clients and communicate complex ideas and processes to non-technical audiences.
• Ability to work evenings, weekends, and holidays when required for critical needs.
• Bachelor's degree in business administration, computer science or a related field, plus eight years of relevant work experience, or a combination of education and experience.
• Skilled with Microsoft Office, Google Suite and Outlook. Advanced knowledge of Excel.
• A self-starter mindset and willingness to take initiative, work independently, prioritize effectively, and multi-task efficiently.
• Strong organizational and project/process management skills.
• Ability to assess, optimize, design and document complex business processes and functions.
• Experience negotiating projects and resources with senior staff and stakeholders.
• Proven problem solving and analytical thinking, including approaching problems systematically and collaboratively.
• Demonstrated experience managing complex management information systems and projects in a fast-paced environment, including overseeing technical staff.
• Expertise in creating forms, emails, and portals in the Slate environment.
• Excellent written and verbal communication skills.
• Commitment to operational excellence with the flexibility and openness to innovate, especially related to automating existing work functions or processes.

In Addition, Preferred Requirements Include

• Understanding of the admissions lifecycle
• Basic knowledge of Javascript, SQL, HTML, CSS, and relational databases.
• Experience with PeopleSoft and Salesforce
• Experience designing and implementing technical systems in higher education

This full-time position requires working at least two days per week onsite.
The expected pay range for this position is $125,000 to $154,000 per year. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs.
Why Stanford is for You
Our Generous Perks Align With What Matters To You
Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy, and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure.

• A caring culture. We understand the importance of your personal and family time and provide you access to wellness programs, child-care resources, parent education and consultation, elder care and caregiving support.
• A healthier you. We make wellness a priority by providing access to world-class exercise facilities. Climb our rock wall, or participate in one of hundreds of health or fitness classes.
• Discovery and fun. Visit campus gardens, trails, and museums.
• Enviable resources. We offer free commuter programs and ridesharing incentives. Enjoy discounts for computers, cell phones, recreation, travel, entertainment, and more!
• Freedom to grow. Take advantage of career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or leader discuss global issues.

We pride ourselves in being a culture that encourages and empowers you.
How to Apply
We invite you to apply for this position by clicking on the “Apply for Job” button. To be considered, please submit a cover letter and résumé along with your online application.

• The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.
Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.