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Company | Blue Cross Blue Shield of Michigan |
Address | Detroit, MI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Insurance,Wellness and Fitness Services,Hospitals and Health Care |
Expires | 2023-08-10 |
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- Conduct data gathering and analysis to understand business strategy requirements. Lead and provide direction for short and long-term planning sessions and provide direction to ensure understanding of business goals and direction. Provide input from a business and IT perspective. Lead the assessment of client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and recommend options, risks and cost vs. benefits.
- Conduct feasibility studies and draft proposals for evaluation by appropriate users and managers. Develop and assist in the presentation of businesses cases.
- Review and approve test plans and monitors testing process to ensure that business results are adequately tested with minimal risk.
- Monitor and analyze performance metrics to ensure customer satisfaction.
- Develop user test cases and system integration testing and validate test results during testing.
- Coach and transfer knowledge to less experienced team members.
- Analyze customer’s operations to understand their strengths and weaknesses to determine opportunities for improvements.
- Bachelor's degree in related field preferred.
- Five (5) years of relevant technical or business work experience required.
- Analysis and Problem-solving skills
- Experience in facilitating Agile Ceremonies and performing the role of ScrumMaster
- Excellent interpersonal and communication skills
- Prior experience building relationships with business and IT resources
- JIRA knowledge and experience preferred
- Healthcare knowledge and experience nice to have
- Ability to coordinate project dependencies across the enterprise
- Ability to coordinate and gain business/IT agreements on project timelines and capabilities
- Ability to work independently, or within a team environment
- Prior experience in working with multiple vendor partners to implement integrated IT solutions
- ScrumMaster certification nice to have
- Experience in creating project deliverables (Requirements document, Requirements Traceability Matrix, etc.)
- Excellent knowledge and experience with MS Office Suite (Word, Excel, Powerpoint)
- Prior business analyst experience in gathering requirements
- Strong communication skills to effectively align resources across projects
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