Business Analyst Ii Jobs

Business Analyst II
US-GA-Atlanta
Job ID: 2023-2400
Type: Full-Time/Regular
# of Openings: 1
Category: Information Technology
Karna
Overview
The Business Analyst II will be responsible for supporting the World Trade Center Health Program Support (WTC HPS) Program Office including analyzing and documenting requirements and process flows. The WTC HPS Program Office initiates and manages operational process improvement projects aligned to healthcare administrative support services delivered on Karna’s WTC HPS contract. These projects address optimization of business processes, information systems, and data across multiple stakeholders.

Karna offers a flexible, hybrid workplace where jeans are the norm. We have a full benefits program, including medical insurance with BlueCross/BlueShield and 401k with employer match.
Responsibilities

• Serve as liaison and resource to project managers, developers, and other project team members throughout each phase of the process to help clarify and/or resolve issues related to requirement, design, testing and acceptance specifications
• Other duties as assigned
• Determine requirements using interviews, document analysis, surveys, site visits, business process descriptions, user stories, scenarios, and task and workflow analysis
• Assess solutions to ensure that goals are met and requirements are satisfied, including assessment of request for proposal responses, internal designs, and manual procedures
• Define acceptance criteria, identify defects, and define and validate corrective actions
• Conduct stakeholder analysis, update or change the approach to business analysis as required
• Evaluate information gathered from multiple sources, reconciles conflicts, segments high-level information into details, and abstracts up from low-level information to a general understanding
• Perform investigative work to determine business requirements and specify effective business processes through improvements in information systems, information management, practices, procedures, and organizational change
• Validate that requirements meet the business need
• Progressively elaborate the stated requirements to sufficient level of detail that accurately define the business need within the specified solution scope
• Document business, task, and workflow processes using industry standard methods including business process descriptions, use cases, scenarios, diagrams, flow charts, etc., ensuring that these deliverables can be used to design a solution to the stated business problem
• Identify and define business needs and opportunities for improvement
• Obtain needed approval of solution requirements
• Consult with subject matter experts, technical experts, end users and other stakeholders to gather information about functions, features, data requirements, input requirements, output requirements, interfaces with other systems, etc.
• Assist in project scoping and planning, and work with clients in defining acceptance tests

Qualifications

• Strong verbal and written communication skills
• Thorough understanding and experience working through iterative business processes and solutions projects
• Ability to develop and deliver presentations
• At least 3 years of experience directly related to the duties and responsibilities specified
• Demonstrated knowledge and application of technical writing techniques
• Ability to analyze and develop business and technical requirements
• Ability to interpret and evaluate client informational needs and to determine appropriate alternative solutions
• Bachelor's Degree in Health Administration, Business Mangement, Quality Improvement or related field
• Skills in conflict resolution
• Expertise in requirements management, business process, applications and systems, and RFP development and technical evaluation
• Strong analytical and problem-solving skills
• Background investigation required
• Knowledge of computer flow charts
• Ability to evaluate and interpret end user information requirements
• Well-versed in Microsoft Office products including emphasis on PowerPoint, strong Word formatting skills and Excel
• Strong organizational and critical thinking skills
• Business process and data modeling
• Teamwork and interpersonal skills
• Skill in fact-finding and data collection
• Experience working in a matrixed quality framework; Quality/Audit experience preferred

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