Budtender Jobs

Job description: Budtenders at High Haven are the employees with the highest level of customer interaction. They will assess the customers needs and wants, provide a curated list of potential products, and accurately process the sale, while providing the highest level of customer service and salesmanship. Budtenders function as an important part of a team, and will occasionally assist in other departments.

Responsibilities

• Assist with community engagement
• Assist in other departments within the facility
• Work with customers and patients to curate a purchase based on their individual needs, while providing education on the use of those products
• Facilitate and process sales of cannabis and cannabis products
• Complete non-sales downtime duties such as cleaning, organizing, and special projects
• All other duties as assigned by supervisor
• Ensure the safety and satisfaction of all customers and staff
• Perform inventory counts
• Provide top notch customer service
• Ensure compliance by adhering to company policies and best practices
• Operate with integrity and honesty

Requirements

Education, Training, and Certifications

• Must complete all trainings provided by management
• Advanced education preferred
• High School Diploma or GED required
• Cannabis related certifications, courses, or trainings a plus
• Must complete yearly training requirements, including Responsible Vendor Training and other courses provided by High Haven.

Skills and Experience

• Cannabis industry experience desired
• Experience in retail or other sales
• Operates best as a part of a team
• Ability to communicate clearly and concisely
• Proficient with computers and technology, including Microsoft 365 programming and POS systems
• Able to count back change quickly and precisely
• Demonstrate passion to serve the medical and recreational cannabis community
• Capable of multitasking during high traffic times
• Knowledge of cannabis and cannabis products
• Strong operational skills in fast-paced and customer service environments
• Knowledge of effective inventory management

Physical Requirements

• Ability to lift up to 50 lbs
• Must be at least 21 years of age
• Must be able to stand and walk for long periods of time

Schedule and Availability

• Additional Hours: additional hours may be requested in the event of staff shortages or special events
• Regular Hours: Shifts for this position are available during the day, afternoon and evening, including weekends and some holidays.

Other Employment Information

• Note: IDFPR will not issue a badge to anyone with a felony or violent crime conviction. They also will not issue a badge to an employee with outstanding tax or child support obligations.
• Employment at High Haven is contingent upon passing a background check and obtaining a Dispensary Agent Badge from the Illinois Department of Financial and Professional Regulation (IDFPR). This is a mandatory requirement.

About High Haven

High Haven is a safe space for cannabis consumers to connect with the plant and a first-in-class place to work. We are committed to creating a culture where trust, respect, and compassion are the top priorities. High Haven doesn’t just exist to produce and sell cannabis. We also partner with local businesses to promote entertainment, such as concerts, sporting events, and festivals. We are creating a better place to work, live, and play by delivering the best customer and employee experiences possible.