Breakfast Cook Jobs

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

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Job Title: Breakfast Cook

Department: Market Grille

FLSA : Non-Exempt

General Function :

Provides prompt, efficient and friendly customer service. Prepares various breakfast foods for the Hy-Vee Market Grille and is responsible for all hot foods and cold foods including available heat-and-eat varieties. The Breakfast Cook is responsible for prepping a variety of ingredients and assembling dishes according to restaurant recipes and specifications.

Core Competencies

• Growth mindset
• Results oriented
• Partnerships
• Customer focused
• Professionalism

Reporting Relations:

Accountable and Reports to: District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Homes; Food Service Manager; Market Grille Department Manager, Assistant Market Grille Department Manager

Positions that Report to you: None

Primary Duties and Responsibilities :

• Makes an effort to learn customers' names and to address them by name whenever possible.
• Making note of and passing along customer suggestions or requests
• Prepares the cooking surfaces.
• Adheres to company policies and individual store guidelines.
• Securing products that are out of reach
• Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
• Knowledgeable of all menu items and able to take guest’ orders.
• Answers the telephone promptly when called upon and provides friendly, helpful service to customers who call.
• Ensures personal understanding of all aspects of the kitchen.
• Reports to work when scheduled and on time.
• Places food in hot cases, monitors amounts, and refills as necessary.
• Performing other tasks in every way possible to enhance the shopping experience
• Prepares items for the upcoming shifts.
• Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
• Assists customers by: (examples include)
  • escorting them to the products for which they're looking
  • securing products that are out of reach
  • loading or unloading heavy items
  • making note of and passing along customer suggestions or requests
  • performing other tasks in every way possible to enhance the shopping experience
• Escorting them to the products for which they're looking
• Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
• Prepares vegetables, sides, meats and breakfast foods.
• Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
• Loading or unloading heavy items
• Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Secondary Duties and Responsibilities:

• Orders product and supplies when necessary or notifies department head of needs.
• Provides direct customer service when necessary.
• Assists in other areas of store as needed.
• Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics:

• Must have the ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
• Must have the ability to do simple addition and subtraction; copying figures, counting and recording.
• Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

Education and Experience:

• Six months or less of similar or related work experience.
• High school or equivalent experience.

Physical Requirements:

• Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
• Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
• Must be physically able to exert up to 50 pounds of force occasionally; up to 20 pounds of force frequently; and up to 10 pounds of force constantly to move objects.

Working Conditions :

This position is frequently exposed to a cool and warm environment, dampness, noise from equipment, and vibrations from some equipment. There are possible equipment movement hazards from slicers and choppers. There is daily exposure to cleaning chemicals and solvents. This is a fast paced work environment.

Equipment Used to Perform Job:

Grill, toaster, coffee machine, oven, steamer, chopper, hot case, kitchen utensils, knives, stove, chicken roaster, can opener and C.A.R.S. reordering system.

Contacts:

Interaction with customers and fellow employees on a daily basis.

Are you ready to smile, apply today.