Breakfast Attendant Jobs

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. Hours of position are from 7am to 12 noon

• Perform any other duties or attend meetings as requested by management
• Answer questions about the hotel the hotel-brand standards guest expectations the unique characteristics of the hotel local area attractions and things to do
• Have a thorough knowledge of menus and current specials in all applicable departments
• Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dishwashing machine restocking dishes glassware utensils pots and pans or other necessary equipment sweeping and mopping floors washing work tables walls refrigerators and meat blocks moving trash and garbage to designated areas
• Approach all encounters with guests and employees in an attentive friendly courteous and service oriented manner.
• Perform opening and closing procedures and side work duties according to station rotation assignment
• Maintain a high standard of personal appearance and grooming which includes wearing the proper uniform and name tag when working
• Carry out cashiering functions in closing checks and end of shift paperwork
• Communicate with all departments regarding in house VIPs
• Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
• Ensure quality control of menus with regard to cleanliness and appearance
• Greet and seat guests at appropriate tables in a timely manner
• Clear clean and reset tables/hotel spaces per client request or management instruction
• Produce high quality drinks including but not limited to specialty coffee and tea drinks specialty cocktails and beverage requests as required by hotel
• Ensure all service areas are stocked organized clean and neat and all side work is complete each shift
• Have a complete knowledge of standards of service for receiving a room service order

• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
• Possess a basic knowledge of food and beverage preparation service standards, guest relations and etiquette
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• Demonstrates a positive attitude and a desire to be of service to others
• Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course such as TIPs as required by property
• Willingness to learn new tasks and information provide back-up and support to other team members and respond to guests and co-workers in a positive and optimistic manner
• Ability to effectively deal with customers and staff while executing high levels of patience tact and diplomacy
• Ability to communicate professionally when answering phones and speaking with guests and team members
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Ability to handle stressful situations in a calm professional manner
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Must be able to obtain and provide Food Handlers card as required by city/county/state
• High School diploma or equivalent and/or experience in a hotel or a related field preferred
• Ability to perform job function with attention to detail speed and accuracy
• Understanding of hotel products and guest services