Branch Manager, Homecare Jobs

Overview

This position is a vital leadership role in the CB Homecare organization. The Branch Manager, Homecare Services is responsible for all agency branch operations for an assigned territory. Responsibilities include, but are not limited to: regulatory, billing and contract compliance, profit and loss responsibility, agency growth, implementation of new technology solutions and integration of new acquisitions. The Branch Manager will be responsible for both clinical and operational functions for their assigned branch offices.

Responsibilities

• Reviews monthly financials to determine areas of improvement.
• With assistance, make adjustments that will improve both Revenue performance and Branch Level contribution margin.
• Shall review the quality of the agency's services with findings used to verify policy implementation, to identify problems, and to establish problem resolution and policy revision as necessary, on a regular basis to determine best practices and common pitfalls at the branch level
• Compliance with established policies and procedures.
• Take on-call as necessary.
• Monitor and take reasonable steps to ensure:
• Develop employee excellence through recruitment, retention, training, motivation and reward.
• All other duties as assigned.
• Provide support and problem solving in the branch office.
• Responsible for the annual agency evaluation (as required) to review the quality of the agency's services with findings used to verify policy implementation, to identify problems, and to establish problem resolution and policy revision as necessary.
• Ensure that the numbers and qualifications of personnel available to provide and supervise services are sufficient to implement the plans of care and treatment to meet the needs of the clients.
• Monitor the record system and statistical reporting system for proper documentation, planning and evaluation.
• Perform or review chart audits for both clients and personnel in assigned branch office.
• Hiring, counseling and termination of branch level staff both in the office and in the field.
• Client rights are exercised.
• Implement performance improvement priorities.
• Manage, control, coordinate, and supervise the fiscal activities of the agency, including funding
• Compliance with applicable Federal, State and Local laws and professional standards are maintained.
• Participate in the development of strategic, short-range, and long-range planning for educational, client care, revenue, and public relations programs.
• Establish evaluation of the performance of employees, as established by state rules and internal policies.
• Promote interdepartmental cooperation and communication, which may result in mediation of staff disputes.
• Oversee care delivery and client outcomes to ensure that care meets the clients' needs.
• Remain informed and educated about home care regulations and standards.
• Monitors KPI's to best manage the outcomes of the assigned territory.
• Monitor and evaluate monthly financial outcomes for the assigned branch office.
• Serve to cover vacant positions in the assigned branch office, as appropriate.

Qualifications

• An individual who has at least two years of supervisory or management experience in home care or any other provider licensed pursuant to G.S. 131E or G.S. 122C; or
• People management skills and the ability to network and manage a team.
• Experience in home care administration and at least 5 years of supervisory or administrative experience in home care or related health programs.
• Health care practitioner as defined in G.S. 90-640(a); or
• Proficient skills to promote excellent client relations and customer skills.
• An individual who holds a bachelor's degree in health, business or public administration science and has at least one year of supervisory or management experience in home care or other licensed health care program.
• Thorough understanding of applicable Homecare licensure, program and contract regulations.
• Professional demeanor and appearance.
• Excellent organizational and time management skills.
• Excellent oral and written communication and presentation skills.