Box Office Agent Jobs

FOR A LIMITED TIME, WE ARE OFFERING A $250 SIGN-ON BONUS AFTER 60 DAYS OF EMPLOYMENT!

Medieval Times is looking for Cashiers/Box Office Agents who are responsible for maintaining outstanding customer service by welcoming guests to the Castle, processing ticket sales and reservations, and assisting guests with retail purchases.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:

• Receives payment for new ticket sales
• Welcomes guests to the Castle and process their existing or new ticket reservations
• Provides our guests with a high level of customer service and care
• Performs additional duties as assigned
• Resolves guest issues and communicates to management as needed
• Maintains orderly appearance of work area and keeps supplies stocked
• Issues receipts, refunds, credits or change due to guests as needed
• Maintains awareness of all admissions prices and packages as well as all promotions and advertisements

KNOWLEDGE, SKILLS AND ABILITIES:

• Ability to work varied hours/days, including nights, weekends and holidays, as needed
• Ability to use a computer to find, add, or adjust ticket reservations
• Physical ability to stand and/or sit for extended periods
• Excellent customer service skills
• Ability to deal with unpleasant or discourteous guests on occasion
• Physical ability to lift up to 10 lbs.
• Ability to communicate with Team Members and guests
• Ability to count money and make change

EDUCATION AND WORK EXPERIENCE:

• 1-2 cashier, retail, or customer service experience
• High School diploma or equivalent

EOE, drug-free environment.

Brand: Medieval Times Dinner & Tournament
Address: 2904 Fantasy Way Myrtle Beach, SC - 29579
Property Description: South Carolina
Property Number: 7