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Company | The Wurzak Hotel Group |
Address | Fort Lauderdale, FL, United States |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-06-30 |
Posted at | 11 months ago |
The Dalmar Fort Lauderdale is looking for a dynamic and experienced Bell person to welcome our incoming guests. The primarily responsibility is to greet and welcome all guests to the hotel and relieve guests of their luggage upon arrival. You will ensure that the highest standards of hospitality are demonstrated at all times and that all guest requests are dealt with in a prompt and courteous manner.
Qualifications:
About the Company: The Wurzak Hotel Group (“WHG”) is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG gains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation and a tight focus on the operational details.
The Wurzak Hotel Group (“WHG”) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
Qualifications:
- Ability to lift up to 75 pounds and push a cart weighing up to 150 pounds
- Able to stand for an 8-hour shift
- Ability to work a flexible schedule to include weekends and holidays
- 1-year prior experience working in a guest services related position
- Ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information
- Read and visually verify information in a variety of formats (e.g., small print)
- Assist with luggage storage and retrieval
- Communicate parking procedures to guests/visitors
- Transport guest luggage to and from guest rooms and/or designated bell area
- Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
- Open doors and assist guests/visitors entering and leaving property
- Maintain awareness of undesirable persons on property premises
- Supply guests with directions
- Perform other reasonable job duties as requested by Supervisors
- Comply with quality assurance expectations and standards
- Develop and maintain positive working relationships with others
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
- Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager
- Welcome and acknowledge all guests, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation
- Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette
- Greet and escort guests to rooms
- Medical benefits after 60 days of employment
- PTO and Holiday Pay
- 401K after one year of employment
- Employee Lunches
- Employee Appreciation Program
About the Company: The Wurzak Hotel Group (“WHG”) is a Philadelphia based, vertically integrated owner, developer and operator of premium branded full service, extended stay and focus service hotels. WHG gains its competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovation and a tight focus on the operational details.
The Wurzak Hotel Group (“WHG”) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws
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