Bell / Valet Attendant Jobs

Four Seasons Hotels & Resorts

Our employees have a real passion for service and deep understanding of their craft to be able to connect with our guests to provide an incredible experience.

We are passionate about perfecting the guest & employee experience through living and working by the Golden Rule "Do unto others as you would have them do unto you."

Who We Are:

Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. To learn more about Four Seasons Hotels and Resorts, watch this exciting video: We Are Four Seasons .

Four Seasons Resort Scottsdale is a luxury hotel nestled in the foothills of Pinnacle Peak amid towering cacti, enriched with outstanding design and talent.

https://www.fourseasons.com/scottsdale/

https://www.instagram.com/fsscottsdale/

Career Opportunity:

We are looking for you to be our next Overnight Bell Attendant to Assists guest with luggage during arrival and departure, makes necessary deliveries to and pick up from guest rooms, transports guest and hotel packages and parcels.

Essential Functions:

Greets all guests and delivers luggage to room upon check-in, provides overview of resort, room orientation based off first time or return guest, picks up luggage from room upon departure, moving the luggage to storage of the front drive. Maintains proper records of all actions.

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assist guests in all inquiries, services, directions, hours of operation, key hotel personnel, in-house events, directions, recommendations for off property, etc.

Assist the Concierge and Front Desk with deliveries, tasks and special requests.

Receives vehicles from guests and drives to the hotel garage, adhering to all traffic regulations, and speed limits, using caution not to damage the vehicle being driven and other vehicles in the vicinity. Picks up vehicles when requested in a timely manner.

Drives golf cart to both pickup and drop off guests throughout the resort. Following speed limits and using caution to yield to pedestrians.

Assesses any damage to vehicle. Clearly notes any damage on claim ticket along with locations of vehicle when parked. Deposits key and ticket in bell closet.

Performs shoeshine service; picking up shoes from guest villas, cleaning and polishing them and returning them to the guest.

Provides a high level of cleanliness in the lobby, luggage storage room, and driveway and resort entrance.

Maintains cleanliness of golf carts and luggage carts.

Audit vehicles parked in valet lot to post charges nightly.

Prepare arrival area and golf carts for inclement weather.

Assists with responsibilities and duties in the absence of or due to heavy volume in Lobby coverage, Housekeeping and other areas as needed.

Perform other tasks or projects as assigned by management.

Works harmoniously and professionally with co-workers and supervisors.

Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact.

Basic Qualifications

Must be able to work overnight shifts including, Monday through Sunday weekends, and holidays.

Bending to pick up or place luggage or boxes on cart.

Pulling luggage carts with weight of up to 200 pounds. Cart may be pulled up to the length of a full city block.

Lifts boxes of up to 100 pounds and carries them for up to 15 feet.

Is mobile during 100% of shift

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.