Behavioral Health Technician - Warm

Top reasons to work for SMA Healthcare:

• Tuition Reimbursement
• Paid Personal Leave (up to 25 days after 3 years of service)
• Career growth and advancement potential
• Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance
• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

Essential Job Functions:

• Performs miscellaneous job-related duties as assigned.
• Ensures clients adhere to established schedule and routine.
• Collects urine specimens and completes paperwork and/or laboratory paperwork, if required.
• Responsible for monitoring the behavior and activities of each client; reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority.
• Attends training /in-services as required.
• Completes required program documentation and reports as required - daily, weekly, monthly, etc.
• Serves as a positive role model; utilizes approved behavior modification techniques; provides positive reinforcement and support to clients.
• Processes admissions and discharges for voluntary and/or involuntary clients; orients the client to the facility; explains rules, policies and procedures.
• Ensures compliance with CARF, AHCA, DCF, DJJ and/or DOC standards and security safeguards.
• Documents clients' activities, behavior patterns, changes in behavior patterns, and occurrences.
• Performs general office and public contact duties, such as: answering telephones, using program radios, greeting visitors, communicating with the public, police, DCF, hospitals etc.
• Conducts and participates in basic life skills activities.
• Utilizes approved de-escalation techniques when necessary.
• Obtains required program information; inventories client valuables.
• Participates in meetings as required; converses with staff on client's progress or lack of progress.
• Transports clients to other agencies, hospitals, homes, community activities, AA meetings etc.
• Conducts security/safety checks; monitors visitors/clients for contraband; conducts searches; removes dangerous items; performs and/or assists with restraints.
• Performs general cleaning responsibilities when needed.

Knowledge/Skills/and Abilities:

• Some knowledge of the human services field and the application of basic client care skills.
• Ability to defuse potentially dangerous situations, and remain calm in an emergency.
• Ability to utilize behavior management techniques and serve as a role model.
• Ability to prepare and maintain written documentation.
• Ability to understand and implement The Mandt System in order to assist clients who are in crisis. This may include the physical ability to restrain a client, or assist with the restraint of a client.
• Ability to communicate effectively with suicidal, mentally, emotionally, and/or psychologically disturbed clients in person and over the telephone.
• Ability to handle verbally and/or physically abusive and aggressive clients and utilize aggression control techniques to ensure the safety and well being of the client, other clients, and employees in the unit.