Behavioral Health Coordinator - Eskatamine Services - Department Of Psychiatry

The University of Iowa Hospitals and Clinics Department of Psychiatry is seeking a Behavioral Health Coordinator to serve as a contact and coordinator for patients seeking Spravato (intranasal esketamine) treatment. This position will also coordinate patient care and the delivery of Spravato (intranasal esketamine) esketamine services.

Position Responsibilities

This position will primarily involve supervising the administration of intranasal esketamine to psychiatric patients (primarily treatment-resistant depression), including medication retrieval, patient teaching, documentation, and disposal as dictated by hospital protocols.

Maintain communication with referring providers.

Conduct phone interviews with potential patients to determine eligibility.

Administer standardized questionnaires to assess one’s level of depression or severity of side effects.

Monitor patients during administration of intranasal esketamine under the supervision of a physician.

Facilitate communication between physicians and patients regarding any concerns.

Document daily notes in the medical record for esketamine sessions and manage paperwork for FDA-required Spravato Risk Evaluation and Mitigation Strategy (REMS).

Participate in weekly clinical meetings, where patient progress is discussed amongst the treatment team and treatment plans are determined.

Coordinate and assist patients with insurance claims and all levels of appeals process for treatment coverage and reimbursement.

Work with University web designers to develop and maintain website.

Assist with case management for patients being evaluated for interventional psychiatry treatments

May also provide coverage in other interventional psychiatry services such as transcranial magnetic stimulation (TMS) and electroconvulsive therapy (ECT).

Assist with promotion of the service including assistance with presentations on esketamine to clinical audiences.

Train new technicians in the administration of Spravato (intranasal esketamine).

Maintain esketamine protocols, order supplies.

Administrative duties including prompt attention to compliance with Spravato (intranasal esketamine) REMS, insurance pre-authorization, obtaining medical records, patient scheduling, and other duties as needed.

Adhere to safety and compliance guidelines.

Study budget creation and monitoring of study finances and contracts.

Assist with procurement of supplies and materials.

May initiate purchasing requests, monitor accounts/expenditures; reconcile statements.

Percent of Time: part-time, 50%

Required Qualifications

Bachelor’s degree in psychology, education or related field is required. Or an equivalent combination of education and experience is required.

6 months – 1 year clinical experience.

Excellent verbal communication skills; including demonstrated positive interpersonal skills and experience leading and/or participating as a member of work teams and groups.

Knowledge of medical terminology.

Proficiency in computer software applications, including demonstrated experience using email, spreadsheet and word processing programs and using the internet for conducting research and locating resources.

Demonstrated experience promoting a diverse workforce/academic environment

Desirable Qualifications

Experience with EPIC.

Some (6 months-1 year) administrative experience.

6 months- 1 year clinical experience working with neurology or psychiatry patients.

Knowledge of University policies, procedures and regulations.

Ability to complete administrative tasks autonomously, problem solve independently, and tolerate unpredictability.

Application Process

To be considered, applicants must upload a letter of interest and a resume (under submission of relevant materials) that clearly address how they meet the listed required and desired qualifications of this position.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

Professional references will be requested at a time later in the recruitment.

This position will be posted for a minimum of 14 calendar days.

This job may be removed from posting and filled any time after the minimum posting period has ended. For more information contact [email protected]

Additional Information

• Classification Title: Behavioral Health Coordinator
• Schedule: Part-time
• Work Modality Options: On Campus
• Appointment Type: Professional and Scientific

Compensation

• Pay Level: 2A

Contact Information

• Organization: Healthcare
• Contact Name: Lori Posey
• Contact Email: [email protected]