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Banquet Houseperson Jobs

Company

Verdanza Hotel
Address , Carolina, 00979, Pr
Employment type PART_TIME
Salary
Expires 2023-07-26
Posted at 11 months ago
Job Description
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:
Located in Isla Verde, Puerto Rico, just one block from a dazzling golden sand beach named the best urban beach in town, the Verdanza Hotel combines the amenities of the premier full-service hotels with the friendly, personalized service, unique style and independent spirit of a boutique hotel. Our hotel was fully renovated in 2019 creating a relaxing, home away from home setting perfect for leisure travelers and their pets to recharge.

Overview:
The Banquet Houseperson in responsible for the set up, refresh, tear down and maintenance of all meeting space.
Responsibilities:
  • Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
  • Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
  • Notify management of any hazards.
  • Ensure overall guest satisfaction.
  • Maintain the highest standards of cleanliness and sanitation throughout the banquet function space, pre-function space, and storage areas to include the carpet, walls, walks, doors, windows, heating/air conditioning units, etc.
  • Transport and store tables, chairs, and other equipment.
  • Refresh meeting rooms as needed.
  • Ensure the correct and timely set up of all Banquet Event Order functions.
  • Handle items for “Lost and Found” according to the standards.
Qualifications:
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Flexible and long hours sometimes required.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • High School diploma or equivalent and/or related experience in a hotel or a related field preferred.
  • Perform other duties as requested by management.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Maintain a warm and friendly demeanor at all times.