Bakery Specialist - Jvss02-Uvale/Wallisville - Part-Time

Overview: H-E-B is one of the largest, independently owned food retailers in the nation operating over 400 stores throughout Texas and Mexico, with annual sales generating over $25 billion. Described by industry experts as a daring innovator and smart competitor, H-E-B has led the way with creative new concepts, outstanding service and a commitment to diversity in our workforce, workplace and marketplace. H-E-B offers a wealth of career opportunities to our 110,000+ Partners (employees), competitive compensation and benefits program and comprehensive training that lead to successful careers.

Responsibilities: Joe V's Smart Shop, the small Store that offers BIG savings, creates possibilities for our Customers and Partners to live a more enriched life by providing the lowest prices and highest wages. Come partner with us and combine your great customer service skills with our promise of 'lowest price, highest quality product.'

As a Fresh Specialist (Bakery), you'll ensure all Bakery and Produce products meet high quality standards, product integrity guidelines, and are merchandised in innovative and eye-catching ways. You'll provide excellent customer service by performing all responsibilities and job duties with a sense of ownership and team approach.

We are looking for:

• Ability to work in a fast-paced, high volume environment
• Dependability and attention to detail
• Initiative and knowledge to complete all tasks

What is the work?
Stocking:

• Reports missing signs or tags to the Department Manager or Shelf Edge team
• Mixes, bakes, decorates, and trays / bags product
• Stocks and rotates items as needed
• Weighs, wraps, and uses mandatory PLU codes to label / price packages
• Collaborates with leadership to order product and wrap
• Reports all out of date and damaged product received issues to the Store Leader or Team Leader

Customer Service:

• Provides excellent customer service by answering product-related questions and helping Customers
• May communicate preparation, safe handling, and nutritional aspects of products to Customers as needed
• Answers customers questions regarding products and assists them with selections

Food Safety / Sanitation:

• Complies with department / store operating procedures and federal / state regulations
• Cleans and sanitizes department; properly operates / maintains equipment
• Organizes and cleans prep areas, freezers, coolers, wareroom, and sales floor
• Checks shipments for out-of-date and damaged product to ensure freshness and quality

What is your background?

• Experience in customer service
• Experience working in a fast-paced, high volume environment
• Completion of required job skills and compliance-related training

Do you have what it takes to be a fit as a Fresh Specialist (Bakery)?

• Communication skills
• Customer service skills
• Working knowledge of product rotation, department / store sanitation, shrink awareness
• Ability to work a flexible schedule
• Ability to manage multiple priorities and shift focus between tasks

Can you...

• Safely maneuver around moving mechanical parts
• Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladders, pivot, twist, push/pull, and pinch
• Work with Customers, staying attentive to their needs
• Occasionally be exposed to cold (non-weather) conditions, wet conditions, and loud noise
• Frequently stand, walk, and use fine motor movements
• Function in a fast paced, retail environment, in detailed and precise tasks
• Demonstrate the ability to lift 50 lbs, and manage in excess of 50 lbs**
• Constantly* reach at waist, grasp
• Frequently be exposed to hot (non-weather) conditions

• While there may be exceptions, the measurements noted are generally defined as - Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day

** It is the responsibility of each individual Partner to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

02-2022