Back Of House Leadership

At Chick-fil-A, Team Leaders are responsible for assisting the management team in all aspects of shift management and ensuring that each restaurant guest has an outstanding experience. Team Leaders are responsible for supervising assigned stations for an entire shift and may be assigned to open or close the restaurant in the absence of a manager; following established opening and closing procedures.

Responsibilities Include

• Strictly adheres to all Company policies and procedures.
• Insures that Team Members monitor dining room, restroom, parking lot and overall facility cleanliness.
• Insures that workstations are clean at all times.
• Insures that Team Members are extremely accurate with weights and measurements for all recipe items.
• Addresses guest issues that may arise; consults with management regarding complex issues.
• Executes proper security and cash handling and control procedures and holds cashiers accountable to adhering to policies and procedures.
• Perform any of the tasks above as needed throughout shift.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Insures that Team Members follow recipes and read tickets to accurately prepare all orders.
• Communicates employee performance and policy/procedure violations to management for appropriate handling.
• Insures that Team Members work at a pace to maintain restaurant's established speed of service guidelines.
• Insures that cashiers follow cash handling procedures at all times.

Requirements

• Previous leadership experience an asset
• Honest
• Team-oriented
• Hard-working
• Previous customer service experience preferred
• Great customer skills
• Minimum 16+ years old
• Friendly

Benefits

Here are some of the great benefits of working at Chick-fil-A

A job at Chick-fil-A is more than just a job. It's a stepping-stone to a successful future in the world of business.

• Competitive Pay- Along with a competitive paycheck, you will work in a nurturing environment where you will learn valuable business and people skills.
• Work Directly With A Chick-fil-A Operator- The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
• Closed Sundays- All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
• Free Break Meal
• Uniform Provided
• 401k With 4% Match
• It's a Great Place to Work- At Chick-fil-A, our Operators consider their team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
• Affordable Health Insurance
• Scholarship Opportunities
• Flexible Hours- You probably have commitments to your family, friends, school or sports teams. We will try to arrange your work schedule around them.

In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, thats all) to make Chick-fil-A Lemonade. It may not be the easy way, but it's the only way we know.
Required
Preferred
Job Industries

• Customer Service