Automotive Service Director Jobs

The Ed Napleton Automotive Group is looking for our next Automotive Service Director. This is an exciting opportunity in a growing, fast-paced industry. Located at Napleton's St. Louis Nissan , the Automotive Service Director is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating an exceptional service experience for our customers.
Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently the tenth largest automotive group in the country, providing incredible growth opportunity.
What We Offer:

• Discounts on products, services, and vehicles
• Accrued Vacation Time
• Paid Training
• 401K and additional benefits
• Medical, Dental, and Vision Insurance
• Competitive compensation plans
• Growth Opportunities
• Family Owned and Operated – 90+ years in business!

Job Responsibilities:

• Managing the business in accordance with Napleton and the manufacturer requirements and processes.
• Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
• Analyzing the business to determine opportunities and developing actions plans to improve performance.
• Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience.
• Creating an exceptional customer experience to drive customer loyalty.
• Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.
• Attracting, developing, and retaining the very best talent for the Service Department.
• Ensuring the Service area is customer-customer ready with proper displays and information.
• Driving the business though day to day involvement in the operations.

Job Requirements:

• Ability to set and achieve targeted goals
• Valid Driver’s License and have and maintain an acceptable driving record.
• Ability to attract, develop, and retain talent.
• 5 years of Automotive Dealership Service Management experience
• High School Diploma or equivalent.
• Experience and desire to work with technology
• 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
Automotive Service Manager, Automotive Service Director