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Audio Visual Specialist Jobs

Company

Association of American Medical Colleges
Address , Washington, Dc
Employment type FULL_TIME
Salary
Expires 2023-07-20
Posted at 1 year ago
Job Description
Who we are:
The Association of American Medical Colleges is a not-for-profit association dedicated to transforming health care by supporting the entire spectrum of medical education, medical research, and patient care conducted by our member institutions. We are dedicated to the communities we serve and steadfast in our goal to improve the health of all. The AAMC strives to make a positive impact not only in your career, but in your life. We offer a comprehensive benefits package which features:
Significant employer 403(b) contribution
Public transportation subsidy
Generous paid time off program
Tuition reimbursement
Wellness program
Why us, why now?

AAMC is seeking for an Audio Visual (AV) Specialist with excellent customer service skills who will internally foster positive working relationships with AAMC management and support staff, constituents and other visitors, and event planners. As an external point of contact, this individual will be the alternate point of contact with audio visual freelancers, and other vendors supplying goods or services in support of the Leaning Center at the AAMC headquarters building. The individual will provide AV support to all presenters including constituents, or others utilizing the AAMC Learning Center and the conference rooms throughout the building.
How will you make an impact?
  • Provide excellent service and strives to exceed the expectations and needs of all internal and external AV customers events in AAMC Conference Center and office space. Maintain a positive relationship with all clients through effective communication.
  • Experience with being a virtual producer in Zoom and MS Teams managing the technical delivery of live session, assisting the facilitator with interaction and moderation.
  • Assists activities of freelancers as needed.
  • Conducts routine and preventive maintenance on all equipment and furniture
  • Check AV equipment daily to ensure proper functionality, security, and storage.
  • Set up and operation of large and small-scale audiovisual systems for live events while ensuring the utmost in client satisfaction.
o Provide detailed instructions to participants on using available tools
o Troubleshoot technical issues that may arise.
  • Set up and breakdown conference room furniture
  • Assists AV Manager in developing long-term strategies for AV equipment and corporate technology needs.
  • Conducts end-user AV training in conference room equipment, Zoom and MS teams
  • Assist the Facility Services team with tasks such as, room strikes, social hub refresh, paper delivery, and any other assigned duties
What will you bring to the role?
  • Excellent customer service skills.
  • Highly organized with the ability to independently attend to and prioritize multiple projects in a fast paced, demanding environment.
  • Extensive knowledge of AV equipment and exceptional computer skills.
  • Associate degree preferred, or equivalent work experience.
  • Must be able to lift equipment or boxes (up to 50 lbs.).
  • Extensive knowledge of video conferencing platform Zoom and MS Teams
  • Requires superior interpersonal skills including the ability to communicate effectively with all levels of the organization.
  • AVIXA CTS certification highly preferred.
  • Solid analytical and problem-solving skills. Ability to work within a team structure.
  • Must be able to accommodate a rotating work schedule to include nights and
  • Must have 1-2 years AV experience. Hospitality-related environment is preferred, i.e., hotels, conference/convention centers and meeting facilities.
  • Must be willing and capable of working on a ladder up to 20 feet
  • Experience with productivity tools such as Microsoft 365 Suite
  • Polished appearance and embodiment of attributes of a consummate professional.

Remote Work Eligibility
This position is not eligible for remote work.
If a bachelor’s degree is required, related work experience may be substituted in some positions. One year of college course work at an accredited institution is equivalent to one year of related work experience.
The Association of American Medical Colleges (AAMC) is an Equal Opportunity/Affirmative Action Employer. The AAMC is committed to the policy of an equal employment opportunity in recruitment, hiring, career advancement, and all other personnel practices. The AAMC will not discriminate on the basis of race, color, sex, national origin, religion, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, past or current military service, or any other legally protected characteristic.
Please attach a resume as part of the application process. It is important that files DO NOT include periods ( . ) within the file name.
BROWSER REQUIREMENTS: Applications must be submitted using Chrome, Mozilla Firefox, Safari, or Internet Explorer v.10 or higher.