Attendant - Range/Cart

The Range/Cart Attendant is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.

Job Responsibilities:

• Responsible for all inventory management of linen/towels, and cart supplies (water, sports drinks, soft drinks, pencils, scorecards, menus, etc.).
• Ensures golf carts in need of repair are logged properly.
• Ability to use a two-way radio; ensuring professional and courteous communication at all times.
• Job duties include but are not limited to: stocking cart amenities (pencils, scorecards, tees, cooler, drinks, water, etc.), and running errands on golf course as needed.
• Responsible for maintaining the Wynn standards of service to guests and coworkers at all times.
• Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.
• Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
• Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
• Awareness of guest experience at all times, smiles and makes eye contact, communicates professionally.
• Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
• Responsible for the golf cart fleet, cart barn, cart staging and all facets of the driving range facility.
• Provides assistance during tournament set-up.
• Looks for opportunities to assist peers, guests, other departments or leaders at all times.
• Maintains a safe and pristine work environment at all times.
• Responsible for upkeep of warm-up area including re-stocking, picking and general cleanliness.
• Works with safety as a priority, and follows department and company safety standards.
• Ensures the Wynn standards of cleanliness and appearance for all areas.

Qualifications

• Previous experience working at a golf course facility is preferred.
• Must be available to work all shifts and days including opening and closing shifts.
• Must possess excellent communication skills.
• Must possess a positive, “whatever it takes” attitude.
• Willingness to maintain the highest level of confidentiality regarding guests and staff.
• Candidate must be well groomed and professional.
• Requires a high school diploma or equivalent.
• Candidate must be able to work efficiently within a team environment.
• Must have an open mind and willingness to learn new processes, concepts and ways of approaching guests and coworkers.
• Must be 18 years of age or older.
• Must be able to communicate English with guests, management, and other associates to their understanding. Additional foreign language a plus.

Additional Information