At Your Service Jobs

Summary:
White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.
Responsibilities
What You'll Do

• Develop a thorough knowledge of hotel services and surroundings, the local area, and nearby travel services. Accurately answer any guest questions and provide thoughtful recommendations.
• Attend to each call in a timely, courteous, and efficient manner, using proper telephone etiquette.
• Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.
• The phone attendant will serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests, and following up to ensure excellent guest service.
• Perform other duties as assigned.

What You'll Bring

• The phone attendant will have an outgoing and social personality.
• Ability to adapt to any situation.
• A passion for service with a positive, can-do attitude.
• A team-player mindset.
• Ability to lift, carry or otherwise move up to 10 lbs.
• Excellent communication and listening skills.

Other Information

• Unlimited referral bonuses
• Complimentary wellness tools
• Hostcare Resources healthcare concierge
• Multiple hotels in each market = more opportunities
• 401(k) with company match
• DailyPay option
• Discounts on hotel rooms, dining, and other travel/entertainment experiences
• Vacation/Paid Time Off (PTO) with rollover
• Leadership development
• Tuition reimbursement
• Day 1 Medical, Dental and Vision insurance

White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.
Location Code: 2556