Associate Product Manager, Me

: Associate Product Manager, ME

shopping malls, hospitals, sporting complexes, and universities.

ARC™ is a division of ChargeItSpot, working to build an unrivaled ecosystem of
enterprise solutions that solve real-world problems in mobile device security, charging,
and management. ARC is a device management solution that stores, secures, tracks,
and charges company-owned handheld devices that employees use to do their jobs
(package scan, inventory check, mPOS, etc.) - the objective is to reduce shrink,
recover lost productivity, and eliminate time consumed by managers and associates.

At ChargeItSpot/ARC, we surround ourselves with independent thinkers who are detail-
oriented and customer-obsessed. We value determination, resourcefulness,
imagination, and follow through; we want people who are ready to get things done.

Our focus is fierce, but it’s not all hard work. We take time to get to know each other
through a daily game of Jeopardy in the office, meals together, and nights exploring
Philadelphia from karaoke to axe throwing to Quizzo.

Check out our core values to learn more!

About the Role
As a Product Manager, Mechanical Engineering (ME), you’ll collaborate with
stakeholders to spearhead ongoing product development initiatives for hardware,
software, and manufacturing. You’ll also identify and implement solutions that create a
delightful positive customer experience and improve operational efficiencies.

Hardware at ChargeItSpot is inextricably tied to software, so your role will inherently
span both disciplines and you will serve as an advocate for hardware-focused design
decisions across the company. Areas of the product that you will manage include but
are not limited to: proprietary PCB hardware and firmware, sheet metal and injection
molding, electronics and electromechanical components, custom cable assemblies, and
all of the ways these components influence the software design, data analytics, and
user experience.

This role reports to the Sr. Product Manager, ME.

As a member of the Product Strategy team, you will need to be self-motivated, highly
organized, and ready to tackle new tasks quickly, creatively, and efficiently. This is a

cross-functional role that will interface with all departments across our company
including Sales, Client Success, Operations, Engineering, Design, and Customer
Support.

The Candidate
You think several steps ahead. You are relentless, strategic, and a long-term thinker.
You believe the details are important, so you get them right. You find creative ways to
connect with the most senior players in the prospect/client organization. You are a fast
learner. You take feedback well and implement it. You care about getting to the best
outcome, not about being right or wrong.

Responsibilities
Work closely with Product, Operations, and external vendors to understand

field replacement instructions as well as Request for Proposals for new hardware
products.

• Research new or modified hardware product features that address business

• Develop manufacturing SOPs and related documentation for new or modified

• Design new hardware prototypes to validate new hardware requests and ideas

• Create 3D part files and 2D drawings for new parts and brackets.
• Work with existing hardware to determine how to integrate new hardware or

dynamic team.

Location
We are headquartered in Philadelphia, PA, and operate as a hybrid work environment.
Candidates are expected to be in the Philly office 2-3 days per week.

Check us out at www.chargeitspot.com and www.experiencearc.com

If you have the unique combination of skills and qualities we are looking for, please
submit your resume and a cover letter expressing your motivation to apply to this
position to [email protected].

ChargeItSpot is an Equal Opportunity employer. Personnel are chosen on the basis of ability
without regard to race, color, religion, sex, national origin, disability, marital status or sexual
orientation, in accordance with federal and state law.