Associate Manager/Shift Lead

Beaches Tanning Center of Utah and Salt Lake Counties is looking to hire full-time Associate Manager. Are you a good leader with a positive, friendly demeanor who is interested in starting a career in management? Do you enjoy teaching and mentoring others? Are you goal-oriented? If so, please read on!

Our Associate Managers earn an average of $13-$16/hr from a base pay plus uncapped commissions, bonuses, and incentives. We offer benefits including medical, dental, vision, and life insurance. You would also enjoy great perks including unlimited free tanning, discounted spa services, free lotion, $7-$10 spray tans, schedule flexibility, and priceless business management experience. If this sounds like the opportunity for you, apply now!

About Beaches Tanning Center

We sell sunshine! For more than 17 years, we have been producing flawless, sun-kissed results with our excellent customer service, pristine facilities, and innovative technology. Voted Utah's Best Tanning Salon for nine consecutive years, we are more than just a tanning salon. At our nine convenient locations, we provide high-quality, affordable spa services ranging from red light therapy to our advanced Cocoon-Wellness Pro system.

As the best in the business, we need our staff to meet the same standard as our top-notch equipment. We know that we are nothing without our team. That's why we take good care of them. We believe in setting high goals and rewarding those who achieve them! Along with our fun store competitions, we reward top performers with added monthly bonuses. Since we only promote from within, there are always opportunities for advancement.

Job Overview

The Associate Manager is primarily responsible for providing excellent customer service and supporting the Assistant Manager in their goals and responsibilities. You will help maintain a clean facility, help keep team members on task, and strive toward maintaining high performing sales and customer service.

Key Responsibilities

• Resolve or escalate customer service issues in a timely manner.
• Learn to set and follow up on shift goals, then coach and train others on sales expectations.
• Share the responsibility of personally covering uncovered shifts, whether it is weekends, holidays, or days off.
• Attend weekly management meeting review numbers, store operations, and strategy.
• Maintains overall store cleanliness and checks daily chores while on shift
• Conduct bi-monthly inventory checks and report any discrepancies to inventory controller.
• Report and follow through on maintenance issues
• Learn to onboard and train new hires.
• Support and assist the Assistant Manager and Store Manager in cleaning, training, customer service, and any other assigned tasks.
• Participate in preparing for store meeting; be willing to conduct training/coaching segment during store meeting.
• Reports and addresses employee issues with upper management (tardiness, dress code, unprofessional behavior etc.).
• Support company marketing efforts with approved language and visual displays/social media.
• Uphold a strong sales performance and lead by example.
• Attend and participate in company meetings; assist in delivering corporate content to the store associates (promotions, policies etc.).
• Monitor traffic to determine staffing needs; contact store manager when overstaffed.

General Skill And Competencies

• Ability to lead by example
• Oversee small projects and tasks
• Establish productive working relationships with all levels within the organization
• Capacity to work under pressure
• Professional appearance and behavior
• Have a drive to succeed and motivate others
• Basic understanding of inventory control and follow up
• Ability to promote and work in team environment
• Good attention to detail and accuracy
• Excellent interpersonal communication skills conflict resolution
• Customer service oriented and ability to work with and resolve complex customer issues

Requirements

• Basic grammar, math, and computer skills
• High school diploma/ GED required
• 1 year of retail experience, or at least 6 months of Beaches employment
• Flexible schedule and must be available to work 30 hours per week

Benefits

• Free UV/Spa Services and $7-$10 Sunless Tanning
• Access to employee tanning lotion
• Medical, Dental, Vision and Life Insurance
• Flexible Schedule
• 30% off all product

Reading Requirements

• The Five Dysfunctions of a Team by Patrick Lencioni (complete within the 90-day position trial period)

ARE YOU READY TO JOIN OUR MANAGEMENT TEAM?

If you are interested in an associate or assistant management position, please fill out our 3-minute, mobile-friendly application.

Job Posted by ApplicantPro