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Associate Manager, Payment Operations
Company | SoFi |
Address | Charlotte, NC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-09-13 |
Posted at | 9 months ago |
Employee Applicant Privacy Notice
- Ensure strong/positive relationships with internal and external partners
- Track issues with internal and external partners
- Subject Matter Expert for ACH, check and wire services
- Direct workflows between staff
- Assist with managing Banking Operations staff members
- Ensure adherence to departmental SLAs
- Some travel may be necessary with ample notice provided
- Process re-engineering
- Troubleshooting with staff and engineering
- Research
- Ensure processing complies with laws and regulations
- Build a rapport with staff to create a positive work environment
- Assist with settlement activity
- Analytical and problem-solving skills
- Travel expected approximately four to five times/year
- Sounds judgement and decision-making skills
- 2-3 years minimum of experience processing Wire Transfers, ACH processing, Check Reconciliation, Settlement’s
- Minimum of 2 years of management experience in a financial/banking institution
- Professional demeanor and excellent work habits
- Strong written and verbal communication skills
- Five (5) years of previous experience in banking operations
- Excellent organizational skills
- Knowledge of banking compliance trends, rules and regulations including NACHA, Reg CC, Reg D, Truth in Savings Act, etc.
- Interpersonal skills/ Ability to establish peer relationships
- Some evenings and weekends will be required
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