Associate Director, Demand Planning

Our Opportunity
Chewy is seeking an Associate Director of Demand Planning to lead our Hardgoods Demand Planning team in Boston, MA. The ideal candidate will have a passion for problem solving and process improvement, a track record for utilizing data to drive decisions, and exceptional cross organization collaboration skills. This is a high-visibility role that will interact with all levels of the organization and requires a candidate that has excellent written and verbal communication skills. The primary focus of the Associate Director will be to relentlessly drive improvement to our customer demand forecasts through improved planning and execution. This role will partner closely with Data Science teams, Merchandising, Inventory Management, Finance, Analytics and Operations, and be the key leader of the Integrated Business Planning process. The role requires someone who can be agile, roll-up their sleeves, and think outside the box to succeed, as it requires managing a growing portfolio of over 60,000 SKUs. You will get to work side by side with smart, passionate, and highly motivated entrepreneurs, and a fun, hard-working team. If you're equally passionate about supply chain, e-commerce and career growth, an opportunity at Chewy may be a great match!
What You’ll Do

• Create and evolve analytics that aid in driving deeper insights to drive business opportunities and improve forecast accuracy.
• Create and evolve existing Tableau reporting to ensure key metrics are visible across the organization
• Represent Demand Planning in the Integrated Business Planning process to highlight risks, opportunities, and trends within the business.
• Utilize and optimize forecasting tools and exception reporting to improve sales forecasting at various aggregation levels in a fast-paced e-comm environment.
• Provide guidance and recommendations on systems enhancements/integrations and testing
• Lead the Demand Planning Hardgoods team and ensure collaboration with cross-functional teams to maintain forecasts that align with the strategies and objectives of the business including Merchandising, Marketing, Finance, Operations and Supply Chain.
• Monitor weekly KPIs to hold stakeholders accountable for the successful delivery of key strategic targets and objectives.
• Optimize statistical forecast models while developing scalable systematic solutions for future growth and process improvement.
• Position may require travel
• Communicate relevant trends and insights to the appropriate teams/executive leaders and ensure that the flow of communication reaches the proper levels of visibility.

What You’ll Need

• Intermediate SQL skills required
• Knowledgeable in forecasting algorithms and models
• An ability to flawlessly multi-task and thrive under pressure and deadlines
• Strong written, verbal, analytical and problem solving skills
• IBP/S&OP experience in large, high growth environments
• In-depth knowledge and experience with forecasting systems (SAP, JDA, Oracle Demantra, etc)
• Prior experience with systems enhancements/integrations preferred
• Experience leading and scaling teams with direct managerial responsibilities.
• Bachelor's degree in Business, Supply Chain, Engineering or related field
• Self-motivated and proactive
• Advanced Microsoft Office skills
• 7+ years of demand planning/forecasting experience

Bonus

• Master’s in Business, Supply Chain, Engineering or related field is a plus
• E-commerce background is a plus
• Lean/Six Sigma experience a plus

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact [email protected].
If you have a question regarding your application, please contact [email protected].
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