Assistant Manager- Order Supply And Logistics

• Exciting job with a HUGE luxury jewelry company|Leadership opportunity with room to grow

About Our Client
The company is a leading jewelry company looking to grow and expand in the industry in a more efficient way.

• Support staff in troubleshooting transaction errors and coordinate with necessary business partners for timely resolution.
• Collaborate with counterparts in the Diamond Division to enhance stone availability and meet demand requirements.
• Communicate any constraints in stone availability to customers for released work orders.
• Allocate appropriate resources to achieve targets and promptly communicate any challenges to management.
• Ensure the timely delivery of serialized and melee diamonds to customers in accordance with established service level agreements.

Inventory Management:

• Utilize JD Edwards system to process inventory adjustment transactions as necessary.
• Ensure documentation compliance according to record retention policies and audit requirements.
• Oversee the cycle count program to maintain accurate inventory levels and meet established targets.
• Report any inventory discrepancies to management immediately.

Staff Management:

• Establish and monitor metrics to track employee performance and maintain records of employee development, performance, and cross-training activities.
• Develop and update process flows, work instructions, and additional documentation to ensure process consistency.
• Maintain an appropriate departmental structure that aligns with the evolving activities of the Diamond Division.
• Implement training initiatives for Order Fulfillment Assistants related to diamond supply processes.
• Foster employee development through coaching, training, and the Performance Management Process.

General Operations:

• Identify opportunities to enhance employee engagement and execute initiatives such as TiPS (Team Involvement Process for Safety).
• Assist with various projects and tasks associated with the Diamond Division as requested by management.
• Drive continuous improvement efforts by identifying and implementing process enhancements.
• Adhere to all Diamond Division and Chain of Diamond Custody (CODC) policies and procedures.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
The Successful Applicant
Minimum Qualifications:

• Previous experience in managing and developing staff.
• Excellent verbal and written communication skills, with the ability to effectively interact with management.
• Comfortable presenting and speaking in front of both management and peers.
• Demonstrated creativity, analytical skills, and problem-solving abilities.
• Proficient computer skills, including advanced experience in MS Office.
• 4-5 years of experience in Operations Management or Supply Chain Management.
• Bachelor's Degree.
• Prior experience leading a team towards a common goal.
• Strong problem-solving skills, ability to identify improvement opportunities, and escalate challenges when necessary.
• Ability to handle multiple tasks simultaneously within a fast-paced environment.

Preferred Qualifications:

• Proficiency in Excel, including VBA and Macro reports.
• Experience with JDE Software.
• Knowledge of Tiffany business practices.
• Six Sigma/Lean Green belt certification (or willingness to obtain within the first year). Experience working in an environment that practices Six Sigma/Lean concepts.

What's on Offer

• Healthcare
• PTO

Contact: Katie Cressman
Quote job ref: JN-072023-6118207