Assistant Boutique Manager - Desert Hills

Givenchy is seeking an Assistant Boutique Manager for its Desert Hills location coming Summer 2023!

Responsibilities & Tasks:
Sales:

• Demonstrate leadership by playing an active role on the selling floor, mentoring the sales team.
• Meet set category and consignment % of total business goals as defined by management
• Ensure the highest level of customer service
• Support the sales process as needed
• Develop, train, and continuously empower associates towards achieving and exceeding personal and category sales objectives while applying retail excellence.
• Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints
• Handle and lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention.
• Support sales staff with consignments

Operations:

• Ensure compliance with corporate policies and procedures
• Implement all operational guidelines as instructed by the Retail Handbook and other related material

Reporting:

• Perform daily reporting and analysis as directed

Visual Merchandising:

• Ensure store visual merchandising standards are met and maintained.
• Support the Visual Merchandising Manager in planning and implementing any vital changes in visual environment.
• Review sales frequently and take action on visual merchandising to improve sales

Staff Training and Development:

• Identify associates training needs to be shared with the Store Manager to implement regular category meetings.
• Providing training and direction to staff
• Assist Store Manager by making recommendations towards the recruitment and development of associates.
• Maintaining inventory accuracy and shrink rates within Maison standards by regularly following up with operations and implementing initiatives as needed
• Shared responsibility for P&L of the store
• Coaching on the spot of sales associates to give clear constructive feedback based on facts and observations.

Qualifications & Skills:
Education/Experience:

• Computer literate; learn and apply various software packages
• College degree or equivalent.
• 3+ years validated experience in a retail setting with emphasis on operations, store management or office administration, preferably in a luxury setting.

Special Skills:

• Foreign Languages a plus

Personal Characteristics:

• Able to motivate others and build effective teams
• Productive; drive for results
• Service orientation and customer focus
• Strong oral and written communication skills
• Problem-solver
• Able to mediate to resolve customer situations
• Social perceptiveness

What are the employee benefits at LVMH Fashion Group? At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

The compensation for this position ranges from $100k - $102K annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.