Asset Protection Field Investigator

LOCATION 44 US Highway 46 Montville NJ US 07058

Overview

If you are interested in advancing your asset protection career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as an Asset Protection Field Investigator ! Are you an expert multitasker who would thrive in a high-energy retail environment? Can you prioritize quickly and think on your feet to ensure safety and security standards are consistently met? If so, this may be the right opportunity for you!

The Field Investigator supports the shortage and objectives of the company by directing Asset Protection investigations in an assigned group of high-risk stores. The role collaborates closely with store and field asset protection teams and operational business partners to identify, analyze, and mitigate shortage risk through investigations as well as proactive measures to minimize opportunity for dishonest behaviors. This role works closely with District Asset Protection Managers in developing future Asset Protection Investigators to mitigate theft and fraud in an effective and safe manner.

Responsibilities:

• Work closely with Burlington Investigations Center to react quickly and effectively to leads. Instill confidence in store and field teams that shared information is used to frame a predictable response.
• Work cross-functionally with Asset Protection, Shortage Control, Safety, Store Operations, HR, Legal, and the Training and Development team in coordinating investigations, training efforts, and shortage and safety program compliance.
• Work closely with company supply chain and third-party providers to identify and resolve theft and shortage issues.
• Execute team based, investigative deep dive methodology to address theft trends at the local store and market level.
• Conduct trend analysis of inventory shortage, internal and external theft, and other shortage and safety indicators and craft / communicate investigative findings to key stakeholders.
• Develop relationships with store and field leaders in assigned locations. Maintain open lines of communication to insure open and honest, two-way communication is consistently expected.
• Develop productive partnerships and lines of communication with relevant law enforcement and peer retail investigations partners. Identify opportunities to partner to mitigate theft and fraud.
• Direct and oversee all Asset Protection investigative processes in assigned locations. Ensure that investigations are consistent with company core values and of the highest legal and ethical standards.
• Responsible for the transition of learning into applied and practiced behaviors. Partner to create learning activities, knowledge checks and assessments to enhance learning adaptation.
• Reduce civil exposure by partnering with field and store teams to identify and correct behaviors that are outside of policy or company core values. Adjust training methods and communication when warranted.
• Conduct training seminars with Asset Protection field leadership, Asset Protection Investigators, and Asset Protection Supervisors through various mediums (in store, via WebEx, etc.).

Candidates must have a Bachelors Degree or 5 years of Retail Asset Protection experience. Candidates should have a strategic understanding of the retail loss prevention and security environment with a proven record of influencing change. Experience conducting internal investigation interviews and managing external apprehension programs with proven ability to successfully resolve incidents is required. Wicklander-Zulawski Interviewing Certificate and CFI (Certified Forensic Interviewer) a plus.

Skills and Abilities:

• A confident leader with a strong sense of integrity.
• Ability to balance multiple priorities and accommodate deadlines.
• Creative thinking with ability to translate abstract ideas into tactical concepts.
• Functional knowledge of business tools such as Excel, Power Point, Word required.
• Knowledge of security processes, systems, equipment, reporting tools, preferred.
• Excellent verbal and written communication required.
• Ability to work both independently and collaboratively.
• Experience in training facilitation.

If you…

…are excited to deliver great values to customers every day;

…take a sense of pride and ownership in helping drive positive results for a team;

…are committed to treating colleagues and customers with respect;

…believe in the power of diversity and inclusion;

…want to participate in initiatives that positively impact the world around you;

Come join our team. You’re going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.

We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

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Pay Range : $65,000/yr - $80,000/yr

Posting Number 2023-196117

Location US-NJ-Montville

Address 44 US Highway 46

Zip Code 07058

Workplace Type On-Site

Position Type Regular Full-Time

Career Site Category Corporate

Position Category Loss Prevention

Evergreen No