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Appointment Coordinator Jobs

Company

Kia Motors

Address Kentwood, MI, United States
Employment type FULL_TIME
Salary
Category Motor Vehicle Manufacturing
Expires 2023-07-04
Posted at 11 months ago
Job Description
It takes a lot of people working together to form the Fox family. Much like a car or truck, every individual component needs to be working together to ensure the success of the entire machine. Here at Fox, the idea is the same. At our dealerships, it takes people from all departments working together to create and maintain a successful dealership.
If you are interested in joining the BEST team, please apply today!
Summary
Schedule service appointments for customers to bring in their vehicle in for needed maintenance.
Essential Duties
  • Make outbound calls to internet leads for sales department
  • Log customer information and purify database.
  • Outbound customer satisfaction calls
  • Contact customers regarding marketing initiatives
  • Confirm appointments and reschedule missed appointments
  • Respond to customer email & chats
  • Follow up with customers who are overdue for service
  • Confidently recommend/promote services
  • Answer inbound calls to schedule service appointments
  • Follow up with customers who have visited the dealership
Benefits
  • Accident insurance
  • Group Life Insurance (company paid)
  • Short-Term Disability
  • Vacation and PTO
  • Vision
  • Medical
  • Supplemental Life Insurance
  • $15.00 - $17.00 hourly plus commission
  • Long-Term Disability
  • Dental
  • 401(k)