Applications Development Manager Jobs

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About Applications Development at UPS Technology:

Our Application Development teams use their expertise in programming languages and software design to develop next-generation technology. They are responsible for developing the applications which track and move up to 38 million packages in a single day (4.7 billion annually). This team works closely with all of our customers to build innovative technologies that are customized to drive our business and provide the ultimate customer experience. As a member of the applications development family, you will help UPS grow and provide valuable services across the globe.

About this role:

The Applications Development Manager leads the analysis and design of quality technical solutions. Experience with Agile Development, .NET, SQL Language, Web Development and Angular 2 Experience leading App Development Azure Cloud applications involving Cosmos DB, Mongo DB, App Services, ASB, Azure Functions and SQL DB Experience Azure DevOps CI/CD pipelines. Leadership, Management and effective communication skills to lead and manage large projects as well as resource and vendor management. Experience developing applications in Supply Chain space.

Responsibilities:

Manages I.S. Projects:

• Balances multiple projects and deployment schedules to meet stakeholder goals and expectations.
• Ensures affected functions and groups are identified to negotiate changes and ownership of processes and to manage project impact.
• Creates, prepares, and maintains project plans to estimate resources, plan schedules, define goals, establish metrics, assess risks, and develop cost plans and to provide stakeholder reports.
• Provides status communications for senior management on issues, concerns, and risks to recommend solutions and to ensure products meet customers' needs.
• Manages the change control procedure to ensure project deliverables are formally reviewed, completed within planned cost and timeframe, and closed.
• Manages project life cycles (i.e., project scope, resources, schedule, budget, initiation, start-up, design, building, and deployment) to see projects from beginning to end.
• Determines decisions regarding tools, methods, and approaches to meet project goals.
• Forwards project documents to stakeholders to obtain sign-off, agreement on project costs, and needed resources.
• Monitors assigned resources formally (e.g., status meetings, etc.) and informally to continuously manage team productivity, project timelines, and deliverables.

Manages System Analysis and Design:

• Prepares, reviews, and delivers designs according to standards, methods, and tools to ensure consistency and compliance with enterprise and solution architectures.
• Reviews system designs and contributes to policy to select architecture components.
• Delivers solution architecture to meet business needs and to align with enterprise architecture.
• Initiates and evaluates impact analyses of major design options to manage and balance project scope, cost, and risk.
• Collaborates with domain and enterprise architects to participate in and drive designs internally and externally to comply with defined architecture governance processes.
• Aligns systems designs to balance functional and non-functional requirements.
• Participates in business requirements and then drives functional requirements to ensure cost-effective technical solutions meet stated business needs.
• Defines technical visualization of proposed applications to obtain customers’ approvals and implementation authorizations.

Manages Design and Development of Applications:

• Guides analysis, design, coding, and testing to meet project goals.
• Evaluates programming tools and techniques usage to ensure team adherence to standards.

Manages Creation of Application Documentation:

• Facilitates the production, maintenance, and distribution of documentation to meet project needs.
• Oversees documentation reviews to ensure documentation meets the needs of project stakeholders.
• Provides advice on documentation content to satisfy business and system requirements.
• Ensures documentation sign-offs to meet requirements.

Guides System Integration:

• Recommends alternatives to select tools methods and approaches.
• Approves design and build of integration components, interfaces, and documentation to ensure system interoperability.
• Defines technical criteria to select products and components.
• Ensures definition and execution of end-to-end testing criteria to facilitate delivery of quality applications.

Manages Applications' Maintenance and Support:

• Leads and ensures the creation and delivery of proper training to ensure project success.
• Leads process improvements (i.e., application enhancements, procedure changes, and staff cross-training) to reduce costs for supporting and maintaining applications.
• Ensures applications are properly staffed to meet service level agreements and incident response and resolution expectations.
• Leads problem resolution to identify, recommend, and implement process improvements.
• Communicates status of issues and incidents to keep senior management and stakeholders informed.
• Manages maintenance efforts to support vendor systems.
• Approves and provides input for support plans to manage maintenance and support efforts.

Evaluates and Monitors Emerging Technologies and Products:

• Determines relevance and potential value of new technologies to present industry information to staff and management.
• Monitors the industry to gain knowledge and understanding of currently emerging technologies.
• Identifies new and emerging hardware and software technologies and products to maintain industry competitiveness.

Manages and Develops Others:

• Resolves individual and group performance issues in accordance with UPS’s policies and procedures in a timely manner to motivate and foster teamwork.
• Ensures that direct and indirect reports have documented career goals and detailed plans for achieving these goals to develop them personally and professionally.
• Coaches’ others and provides on-going feedback and support to improve performance.
• Makes salary recommendations to reward employee performance.
• Identifies opportunities to involve others in new and challenging work assignments and/or rotations that advance the skills and capabilities of individuals and the organization.
• Conducts frequent performance evaluations in a consistent, fair, and objective manner to facilitate open communication and encourage continuous performance improvement.
• Identifies individual and team skill gaps and developmental opportunities (e.g., training, special assignments, conferences, projects, etc.) to facilitate individual and team development.
• Manages resources and people processes (e.g., Quality Performance Review [QPR], Career Development, Training, Staffing, etc.) to ensure the day-to-day administration of processes and formal procedures.
• Holds others accountable to established performance levels to achieve individual and group goals.

Minimum Qualifications:

• Knowledge of Agile Development
• Excellent written and verbal communication skills
• Work experience with remediating OWASP Vulnerabilities, Infosec compliance and Azure Security Center and remediation
• Must have at least 2 years hands-on design/development and deployment experience with Microsoft Azure Cloud
• Knowledge of leading/managing applications for Azure Cloud platform
• Work experience with DevSecOps, SonarQube, JFrog, Microsoft ADO, build and deployment using CI/CD Pipelines
• Must have at least 5 years hands-on Application design and development experience with .Net, ASP.Net, SQL server
• Experience with .NET, Angular 2, ASP .NET Web Programming and SQL & PL/SQL
• Must have at least 2 years’ experience leading or managing application development teams
• Bachelor's degree and/or Master's degree in Computer Science or related discipline or equivalent in education and work experience.
• Familiarity with Accountability, Attention to Detail and People Management

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law