Applications Developer - Salesforce

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

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Salesforce Applications Developer

We’re the obstacle overcomers, the problem get-arounders. From figuring it out to getting it done… our innovative culture demands “yes and how!” We are UPS. We are the United Problem Solvers.

About Applications Development at UPS Technology:

Our technology teams use expertise in applications programming & database technologies to support enterprise infrastructure. They create & support application frameworks & tools. They support deployment of applications & services across a multi-tier environment that processes up to 38 million packages in a single day (4.7 billion annually). This team works closely with our customers to build innovative technologies that are customized to drive business goals & provide the ultimate customer experience. As a member of the applications development family, you will help UPS grow & provide valuable services across the globe.

About this role:

The Salesforce Applications Developer will analyze business requirements, translating those requirements into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization). He/She should have the following: experience in designing & building a solution using Salesforce Declarative & Programmatic Approach, knowledge with Integrating Salesforce with on premise legacy systems and other cloud solutions, experience with integration middleware and Enterprise Service Bus. He/She should also have experience in Translate design requirements or agile user stories into Salesforce specific solutions using the Salesforce toolsets (Out of the Box, Configuration, Customization), consuming or sending the message in XML\JSON format to 3rd party using SOAP and REST APIs, expertise in Apex, process builder, workflow, and triggers, working experience with Platform Management, Service Cloud & Service Business Process, Some knowledge in Programmatic aspect of the platform - Apex, Lighting, Front End Web Technologies. He/She collaborates with teams and supports emerging technologies to ensure effective communication and achievement of objectives.

Additional details:

• Collaborates with teams to ensure effective communication in supporting the achievement of objectives.
• Automate business processes using Salesforce automation tools: Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts
• Strong Ability to debug and resolve issues/defects
• Performs tasks within planned durations and established deadlines.
• This is a dynamic application that is rapidly growing with new Partner relationship, Language translations and Content Management functionalities
• Working experience with Platform Management, Service Cloud & Service Business Process (Email to Case, Web to Case, Language Translations, Email Templates, Knowledge, Case Routing, Queues, Public Groups, and User Group Assignments)
• Develop end to end Salesforce solutions using Configuration and Customization – Lightning/Velocity components, APEX Class, Triggers, Visualforce pages, etc. covering Aura and LWC
• Author technical approach and design documentation
• Collaborate with the offshore team on design discussions and development items
• Will be working on a global deployment of Salesforce Platform Management to 40 countries and corresponding languages, 1000 locations and 25,000 users

Minimum Qualifications:

• Self-Motivated Learner
• Experience in consuming or sending the message in XML\JSON format to 3rd party using SOAP and REST APIs
• Ability to collaborate with others
• Excellent written and verbal communication skills
• Experience in designing & building a solution using Salesforce Declarative & Programmatic Approach.
• Knowledge of Salesforce Platform Management and Service Cloud
• Expertise in Apex, process builder, workflow, and triggers
• Must be detail-oriented
• Bachelor's degree and/or Master's degree in Computer Science or related discipline or the equivalent in education and work experience
• Minimum 2+ years of hands-on experience in development of Salesforce Lightning framework covering Aura and LWC
• Experience with integration middleware and Enterprise Service Bus
• Experience with Agile Development
• Preferably 3+ years Development experience
• Knowledge with Integrating Salesforce with on premise legacy systems and other cloud solution
• Experience in Content Management, Translations, and 3rd party AppExchange component integrations

Salesforce Certifications:

• Platform Admin (mandatory)
• Platform Developer1 (desired)

This position offers an exceptional opportunity to work for a Fortune 50 industry leader. If you are selected, you will join our dynamic technology team in making a difference to our business and customers. Do you think you have what it takes? Prove it! At UPS, ambition knows no time zone.

BASIC QUALIFICATIONS:

• Now or in the future UPS employment sponsorship, such as H1B, TN, J-1, F-1, etc., is not needed in order to start or continue temporary or permanent employment with UPS.
• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer
• If required and where permitted by applicable law, employees must be fully vaccinated for COVID-19 by their date of hire/placement to be considered for employment. Fully vaccinated means two weeks after receiving the second shot for Pfizer and Moderna, or two weeks after Johnson & Johnson

OTHER CRITERIA:

Employer will not sponsor visas for position.

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

Employer will not sponsor visas for position. UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.