Application Analyst Ii - Jobs

Excellence, Teamwork, Leadership and Innovation. These are the values that define UConn Health, and we are looking for team members that share these same values. Our top-rated organization is looking to add an Application Analyst II in the Information Technology Department to our growing team. If you have a background in this field, as well as a passion for customer and patient experience, we want to hear from you.

Purpose Of Class

At UConn Health, this classification provides analysis, development, modification, configuration, installation, testing and maintenance of Clinical Financial Systems EHR applications

Supervision Received

Works under the limited supervision of an employee of higher grade

Supervision Exercised

May lead staff or small project team members as assigned.

Comprehensive Benefits Offered

• State of the art facility and campus environments
• Quick commute access from I-84, Rte 9 and surrounding areas
• Progressive leadership and educational development programs available
• Multi-channel retirement options (pension and match options)
• Tuition waiver and reimbursement for employees and qualified family members
• Generous vacation and sick-time plans
• Industry-leading health insurance options and affordability

Schedule: 40 hrs per wk, Mon Fri, 8:00am - 4:30pm with a 30-minute unpaid meal break

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Examples Of Duties

Administrative and Project Duties:

• Maintains and manages project issue log
• Participates in and may lead small project planning sessions with clients, business analyst and team members to analyze requirements and provides design recommendations for complex to highly complex systems
• Monitors project status to ensure that service level agreements standards are met or exceeded
• Maintains relationship and open communication channels with Clinical Systems EHR vendor representatives
• Serves as a resource for project team or other team members in area of expertise and assists as needed.
• Prepares and present status updates for various projects
• Escalates problems when appropriate
• Evaluates system trends and recommends realistic Service Level Agreement targets regarding time and cost
• Assists with establishing performance standards for assigned staff

Technical Duties

• Creates test files and performs system testing for cross application scenarios and external interfaces
• Researches and recommends enhancements to system components within the Clinical Systems EHR environment
• Documents system changes and problem resolutions
• Stays current on clinical practices, policies, procedures and workflows for areas of expertise and closely related areas.
• Monitors clinical operational issues focusing on efficient and effective delivery of complete and accurate, for the assigned areas and specialties of the Clinical Systems EHR information in order to achieve quality outcomes
• Performs other related duties as required.
• Develops or modifies complex to highly complex Clinical Systems EHR customizations, configurations and workflows
• Performs in-depth analysis of workflows, data collection, reports details and other technical issues associated with the Clinical Systems EHR environment
• Identifies solutions for complex to highly complex system requirements
• Performs Clinical Systems EHR application upgrades, new structures or elements
• Participates in solution design reviews
• Analyze and recommend system design alternatives /solutions/ improvements
• Stays current on the Clinical Systems EHR platform and related advanced features of software technologies
• Makes complex to highly complex application design decisions in conformance with clinical and business operational policies and procedures
• Ensures the ethical use of data, as well as data integrity, security and confidentiality of protected health information
• Develops detailed specifications for functions and changes to new or modified applications
• Provides support to end users experiencing problems with Clinical Systems EHR applications and associated hardware and interfacing systems
• Provides ongoing maintenance and tests to ensure Clinical Systems EHR solutions meet the organization’s business needs
• Defines and design scope for each project individually or in concert with team members
• Analyze new features and functions in the Clinical Systems EHR releases to determine impacts and opportunities for enhancements

Minimum Qualifications Required

KNOWLEDGE, SKILLS & ABILITY:

• Demonstrated ability to use and apply clinical expertise and experience to design and
• Knowledge of system integration design and development
• Demonstrates careful attention to details
• Excellent analytical thinking and problem solving and the ability to coach others in analysis and problem-solving techniques
• Configure Clinical Systems EHR solutions
• Knowledge of clinical operations, policies and procedures
• Excellent project management techniques
• Demonstrated ability to develop complex solutions and application requirements
• Knowledge of the principles of systems analysis, design and decision support
• Knowledge of standards/codes pertaining to the patient care environment
• Demonstrated ability to conduct research/information seeking
• Knowledge of applicable clinical standard of practice as required by State, Federal and accreditation organizations
• Proficient in MS-Office including Project, Word, Excel, PowerPoint and Visio
• Knowledge of technology support and ability to take action to ensure customer satisfaction
• Demonstrated ability to lead staff
• Knowledge of various systems and data analysis techniques and tools (such as Swim lane diagrams, As-Is and To-Be workflow design, fishbone diagrams, state transition diagrams, EHR data model diagrams, data conversion and transformation mappings
• Knowledge and understanding of business process flows
• Demonstrated ability to communicate effectively and present ideas to audiences of all levels of technical, clinical expertise and management
• Demonstrated ability to write and maintain system documentation

Experience And Training

GENERAL EXPERIENCE:

• Clinical Financial System: Eight (8) years in health care operations including revenue cycle or ADT admit/discharge/transfer, access services or other relevant support function as required.

Special Requirement

• Incumbents in this class must have or achieve within six months EPIC certification (Clinical Systems) in their assigned areas and specialties and maintain certification while in the position.

Substitution Allowed

• Or closely related field may be substituted for four (4) years of the general experience.
• Associate Degree in Software Engineering, Management Information Systems, or closely related field may be substituted for two (2) years of the general experience.
• Bachelor’s degree in Software Engineering, Management Information Systems,

Preferred Qualifications

• Experience in supporting HIM and Privacy/Legal/Compliance Operations in their daily use of EHRs and 3rd party systems
• System build, testing and developing workflows for HIM functions including ROI, Identity and/or Coding with EHRs, in particular Epic and 3rd party systems.
• A strong knowledge of Chart Corrections, Data Integrity and BTG access/functionality
• Epic certified in ROI and Identity and/or Coding

Working Conditions

• May be required to work variable working hours during system implementation.
• May be required to participate in On Call rotation.
• May be required to work overtime to meet project deadlines and business needs.

To Apply: https://jobs.uchc.edu/. Search #2023-1087

Why UConn Health

UConn Health is a vibrant, integrated academic medical center that is entering an era of unprecedented growth in all three areas of its mission: academics, research, and clinical care. A commitment to human health and well-being has been of utmost importance to UConn Health since the founding of the University of Connecticut schools of Medicine and Dental Medicine in 1961. Based on a strong foundation of groundbreaking research, first-rate education, and quality clinical care, we have expanded our medical missions over the decades. In just over 50 years, UConn Health has evolved to encompass more research endeavors, to provide more ways to access our superior care, and to innovate both practical medicine and our methods of educating the practitioners of tomorrow.

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