Apartment Community Manager Jobs

Peaks at Hope is looking for an experienced Community Manager to oversee our apartment community in Hope, AR. Community Managers are responsible for planning and directing the day-to-day activities of the property, including maintenance staff and vendors, to ensure that goals and objectives of the property are accomplished.

All of our full-time positions offer a complete benefit package that includes a full range of insurance options, flexible spending accounts, 401K, paid holidays, etc. RichSmith Management is an equal opportunity employer.

Duties Include, But Are Not Limited To

• Prepare vacant units for rental, including renovation oversight
• Screen and qualify prospective residents
• Provide a high level of customer service and connect with residents
• Ensure completion of maintenance and ordinary repairs. Oversee general cleaning of the building and grounds
• Manage property expenditures in accordance with budget
• Respond to all resident requests or complaints in a timely, efficient and courteous manner
• Pre-lease units and maintain a working waitlist of prospective residents
• Provide status and suggested strategies to Regional Director to ensure good communication and smooth property operations
• Collect and deposit rent, late fees, and deposits using Onesite software
• Enter traffic, applications, leases, notices, work orders, etc.
• All other duties as assigned
• Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor
• Bid and negotiate service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships
• Market and lease available apartments in full compliance of fair housing laws
• Maintain organized, comprehensive unit files including leases, communications, work orders, etc.
• Market available units

Qualifications

• Strong Microsoft Office and property management software skills. OneSite experience preferred
• A minimum of two years of multi-family property management experience and one year management experience with a proven track record for successful leasing and renewal rates.
• Excellent problem solving, multi-tasking, and organizational skills
• LIHTC experience preferred.
• Ability to empathize with residents and staff, while still enforcing community rules and policies
• Must work well with others
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the general public