Anti-Harassment Inquiry Officer - Full Performance/Senior Level

WE ARE THE NRO

For sixty years, the NRO has developed, acquired, launched and operated the satellites that are the foundation for America’s advantage and strength in space. Using a diversified architecture of spacecraft, NRO collects and delivers the best space-based intelligence, surveillance, and reconnaissance content on the planet.

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Basic Eligibility for a Position With the NRO

• You must be 18 years of age or older
• You must be a U.S. Citizen
• You will be subject to pre-employment and periodic polygraph examinations
• You will be subject to pre-employment and periodic drug testing
• You must be able to obtain and maintain a TS/SCI security clearance

Where You Will Work :

The Office of Equality & Inclusion (OE&I) programs embody Diversity, Equity, Inclusion, and Accessibility (DEIA) consistent with Executive Order 14035. OE&I's Inclusion Program serves the NRO and strives to promote an inclusive environment for all personnel, to ensure that all are valued and treated equitably. OE&I maintains an efficient, fair, and impartial complaint resolution process in accordance with 29 C.F.R. 1614 and the U.S. Equal Employment Opportunity Commission's (EEOC) Management Directive (MD) 110, designed to proactively identify and prevent discrimination. OE&I evaluates NRO policies and practices to ensure compliance with the federal government's mandate to be a model employer, as described in the EEOC's MD 715. OE&I also maintains the NRO's anti-harassment program, designed to remedy workplace situations before they develop into illegal discrimination and/or harassment. OE&I also is charged with ensuring that the NRO workplace is accessible and that individuals with disabilities receive reasonable accommodations to perform their jobs.

The Anti-Harassment Inquiry Officer works with targets and management to seek informal resolution of disputes. This frequently requires conducting an inquiry and/or engaging in discussions between AHP and management to develop creative resolution strategies. Inquiry Officers prepare well-written and sufficiently detailed reports to demonstrate that required counseling actions have been taken. These reports are also used by both the Management Deciding Official (MDO) and OE&I management to understand the facts and parameters of the case.

The OE&I/AHP has a requirement for a full-time Inquiry Officer (IO) to conduct and oversee inquiries conducted pursuant to NI 80-3-6, where there has been an allegation of behavior that may violate the NRO’s Zero Tolerance Policy. The IO will triage incoming complaints/allegations, and will determine the best approach in handling the matter (i.e. provide advice or guidance on how to handle a particular situation in the workplace; open an inquiry where an allegation of harassment is made; refer the officer to another resource partner such as the Ombuds/Grievance Officer, EAP, OIG, OS&CI where appropriate, etc. If an inquiry is initiated, the IO oversees or conducts inquiries in accordance with NI 80-3-6 and ensures completeness, timeliness, and appropriate case management and record keeping. The IO will be responsible for conducting inquiries and supporting AHP outreach efforts. The IO may be required to perform CONUS and OCONUS travel, as part of his/her inquiry responsibilities.

Additionally, Anti-Harassment Inquiry Officer must be willing to perform ad hoc duties related to OE&l's mission. These duties will include the following: conducting numerous formal briefings to various NRO audiences about conducting harassment investigations touching on the EEO laws and the EEO administrative process; assisting in developing AHP training materials; and working with OE&I management to anticipate and address AHP-related issues.

The NRO Cadre is collecting resumes for consideration against current and future opportunities for Full Performance/Senior Level (GG-13/GG-14), Mission Support, and occupational series 0340. For more information on the Office of Personnel Management (OPM) occupational series, click

Your resume may be considered for other positions which your skills and experience may be a good match. This is a full-time position that will be open until filled.

Who May Apply :

• This position is open to the public.
• The NRO is only accepting external applicants for this job announcement. Current NRO Cadre employees should apply internally.
• Federal government employees MUST currently be at the grade level or higher as indicated in this announcement. This is NOT a promotion opportunity for current Federal government employees. If selected for the position, Federal government employees will transition laterally at their current grade level and step.
• Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade per IAW DoD 1400.25 Volume 2006.

What You Will Be Doing :

This position functions as a Non- Supervisory GG-0340-14 Program Manager. As such, this position:

• Maintains thorough records of investigations.
• Work with NRO & OE&I management to anticipate and address AHP-related issues
• Educates managers and employees, through one on one interactions and formal trainings on prevention of workplace harassment.
• Provide anti-harassment briefings/training to the workforce
• Perform ad hoc functions, duties and responsibilities as assigned
• Investigates complex and sensitive internal disputes, including complaints of harassment and retaliation, using best practice investigatory procedures.
• Provide guidance to managers and other internal stakeholders and interview individuals who believe they have been the subject of harassment
• Assist in developing, customizing, facilitating anti-harassment training
• Attend the NRO ROCS (formerly known as the Conflict Management Working Group) as necessary in place of the C/AHP to ensure representation of the program
• Maintain a tracking system to monitor inquires and allegations of harassment
• Prepares thorough investigative reports and recommendations for senior leadership.
• Adheres to the tenets and assists the implementation of the NRO Directive (ND) 80-3, Equality and Inclusion (1 June 2020) and other NRO Instructions relating to OE&I.
• Collects and analyzes witness statements and documentary evidence
• Conduct prompt, thorough, and impartial fact-finding/harassment inquiries

What You Need :

• Demonstrated professional writing ability.
• Ability to develop creative and resourceful recommendations/solutions to complex issues and problems using varied data sources.
• Excellent organizational and time-management skills.
• Excellent written and verbal communication skills
• Willingness and ability to work and travel to various WMA locations, on an as needed basis. Willingness and ability to travel to the field on an as needed basis. Skill to plan, organize and direct team study work/special projects and to influence management to support and implement recommendations.
• Excellent communications skills, including ability to communicate effectively with people at all levels of leadership and with people generally engaged in different functions, missions, and kinds of work. Ability to give effective oral presentations at levels appropriate to and tailored for different target audiences.
• Excellent interpersonal skills and the ability to interact effectively and confidently with employees at all levels.
• Personal and professional discretion and the ability to maintain confidentiality and neutrality. Ability to work with sensitive and confidential information.
• Good judgement, decision-making, and problem-solving skills
• Ability to work in a fast paced, demanding environment with strict competing deadlines.
• Must be highly effective in influencing and motivating through communication and thus must be skillful in approaching individuals or groups in order to obtain the desired effect.
• Ability to identify and analyze both individual and systemic issues and concerns.
• Proven critical thinking skills and reasoning skills as demonstrated by experience in preparing analytical assessments and other written products with emphasis on clear organization, and concise, and logical presentation to include an assessment or recommendation supported by data or research.
• Considerable problem solving, conflict resolution, and mediation skills, best demonstrated when identifying the causes behind workplace issues and developing options for resolving them.
• Well-developed oral communication skills sufficient to facilitate discussion of issues with customers, interview or elicit information from sometimes hostile witnesses, and make presentations to varied audiences.
• Ability to manage multiple tasks and prioritize work while remaining flexible and adaptable in a dynamic environment with competing demands.
• Ability to analyze situations and take appropriate action to ensure resolution
• Ability to work effectively as a team member, understanding the differences in roles and the dynamics of reaching consensus in reaching the goals.
• Proficiency with MS Outlook, MS Word, Excel, and PowerPoint.
• Current or previous EEO/AHP Counselor/Investigator training/certification and/or the ability to obtain this certification.
• Ability to work independently and to lead others.
• Excellent interpersonal, organizational, and management skills to conceptualize and effectively lead complex analytic projects with limited supervision; ability to work collegially to find a consensus solution when views differ among agencies, and ability to effectively work independently and within a team or collaborative environment.

Qualifying experience may have been acquired in any public or private sector job, but will clearly demonstrate past experience in the application of the particular competencies/knowledge, skills, and abilities necessary to successfully perform and is typically in or directly related to the duties of the position as described above. Experience must be reflected in your resume.

Desired Experience :

• Previous EEO/AHP experience.
• Expert knowledge of federal agency equal employment opportunity (EEO), diversity, equity, inclusion, and accessibility principles gained through extensive work in one or more of the following federal sector program areas: EEO, anti-harassment, diversity, inclusion, reasonable accommodation, and accessibility.
• Knowledge of the substantive nature of agency programs and activities; agency missions, policies, and objectives; and the analytical and evaluative techniques for assessing program development.
• Expert knowledge of DoD and Intelligence Community (IC) organizations, missions, relevant policies, and processes.
• Thorough knowledge of Federal laws and Department of Defense, NRO, EEO policies, procedures, and regulations as well as an understanding of the organizational structure and responsibilities of NRO directorates, components, and offices
• Excellent counseling and negotiation skills sufficient to appropriately solicit information from multifaceted data sources. Knowledge of the range of policies, regulations and applicable precedents affecting the use of program and related support resources including knowledge of the Office of Equality & Inclusion’s mission and program goals and objectives, work processes, and administrative operations.

Other Information

• Geographic Mobility Agreement: MAY be subject to directed reassignment as required to address mission effectiveness, and/or career development.
• Financial Disclosure: MAY be required to file an OGE Form 450, Confidential Financial Disclosure Report, upon appointment and will be required to file annually.
• Emergency Essential: Certain positions MAY be deemed emergency essential and incumbents must be willing to meet all position requirements.
• Baccalaureate or Graduate Degree. Actual degree and courses required will be determined based on qualification of individual for the position.
• Travel Statement: MAY be required to travel in military or commercial aircraft to perform temporary duty assignments.
• Overtime Statement: MAY be required to work other than normal duty hours, which may include evenings, weekends, and/or holidays.

Location

Chantilly, VA

Salary

2023 salary range for the Washington, DC area:

GG-14: $132,368 - $172,075

GG-13: $112,015 - $145,617

• This position is a Full Performance/Senior Level DCIPS position. The NRO is accepting applications from U.S. Citizens and current federal government employees for this position. To qualify for the position, federal government employees MUST currently be at the GG-13 or GG-14 grade level and may ONLY apply for a lateral reassignment at their current grade level and step. Federal applicants who exceed the advertised grade may voluntarily request acceptance at the lower grade per IAW DoD 1400.25 Volume 2006.

Hiring Incentives

The NRO may offer hiring incentives and other entitlements at management’s discretion.

Trial Period

All new

Veterans’ Preference

DoD Components with DCIPS positions apply Veterans’ Preference to preference eligible candidates as defined by Section 2108 of Title 5 USC, in accordance with the procedures provided in DoD Instruction 1400.25, Vol 2005, DCIPS Employment and Placement. If you are a veteran claiming veterans’ preference, as defined by section 2108 of Title 5 USC, you must submit documents verifying your eligibility upon request.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

• An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
• An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
• An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis. Please send your request to

Privacy Act Notice

Privacy Act Notice (PL 93-579): We use this information to determine qualifications for employment. This is authorized under Title 5 U.S.C. 3302 and 3361.

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