Analyst, Product Strategy & Analytics

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

Reporting to the Manager, Product Strategy & Analytics, this role is critical to driving strategic revenue initiatives and special projects across the Revenue Management & Network Planning department and beyond. The role focuses on analyzing new travel products and optimizing existing processes to drive passenger revenue at Hawaiian Airlines.

Key Responsibilities

• Conduct routine KPI reporting for RM, Sales, & Marketing
• Design automated structured and ad-hoc reporting to evaluate product performance and enable in-depth analysis
• Utilize commercial decision-making support tools to execute pricing strategy and maximize revenue
• Evaluate business impact for strategy, pricing, and inventory decisions
• Analyze demand, seasonality, customer booking valuation, and customer segmentation
• Develop pricing and strategy for Hawaiian’s ancillary travel product portfolio
• Participate in special projects or ad-hoc analyses in the commercial area as assigned
• Incorporate new data sources into existing reports and databases
• Other duties as assigned

Minimum Requirements

• In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.
• Strong presentation and communication skills, particularly related to the visual display of quantitative information
• Ability to effectively synthesize and draw conclusions from complex data
• Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
• 2 years of work experience in an analytical role
• Bachelor’s degree in a quantitative discipline or an equivalent combination of education and related working experience
• Experience building automated reports and dashboards using MS Excel

Preferred Qualifications

• Experience in Data Visualization tools such as Tableau, Power BI etc.
• Graduate degree in operations research, computer science, statistics, or similar quantitative discipline
• Ability to write queries using SQL
• Mastery of analytical tools, including spreadsheet modeling, statistical analysis tools, and computational software
• Experience with basic Revenue Management concepts
• Understanding of relational database architecture and the ability to merge large data sets from disparate sources

About Hawaiian Airlines

Now in its 94th year of continuous service, Hawaiian is Hawaiʻi's biggest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 15 U.S. gateway cities – more than any other airline – as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2022 and has topped Travel + Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Hawaiian Holdings, Inc. (NASDAQ: HA). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.