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Company | Crossover |
Address | Greenville, SC, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Financial Services,Business Consulting and Services |
Expires | 2023-08-22 |
Posted at | 11 months ago |
Crossover is the world's #1 source of full-time remote jobs. Our clients offer top-tier pay for top-tier talent. We're recruiting this role for our client, gt.school. Have you got what it takes?
- Are excellent communicators; able to concisely and effectively describe processes in written playbooks, design engaging student communication, and keep other team members consistently updated with progress on projects.
- Are strategic problem solvers who can quickly devise and implement solutions to address ad-hoc issues facing our students
- Consider themselves to be consistent, high performers who rarely have ‘off-days’.
- Understand the importance of revolutionizing the education space with cutting-edge technology.
- Troubleshooting issues facing our students due to data issues, human error, or automation error; quickly strategizing a bulletproof solution that solves the issue and prevents further recurrence in the future.
- Creating robust processes that stand the test of time and capture all of the edge-cases to ensure maximum probability of success the first time around.
- Working as a team to ensure progress is being made on key tasks by communicating with other operations analysts and managers to ensure no lapse in service for internal or external stakeholders.
- Converting important decisions made by leadership into work units that a junior Operations team can perform.
- Participating in daily stand-up calls to solve the most critical issues facing students in our program, other staff members such as Motivational Coaches, Academic Coaches, Program Directors, or the leadership team.
- Collecting data or performing administrative tasks - we have a junior operations analyst team to do this type of work.
- Providing loose or generalized solutions that don’t actually get implemented.
- Excellent written and verbal English communication skills
- Bachelor’s degree from a top 20 US university or a top 100 global university.
- 2+ years of work experience working in a technical field (science, technology, financial services, data science)
- Consistently able to work 8 hours per day, Monday through Friday, between 6AM and 6PM CST
- Proficient in Python or R (we will test this)
- Advanced in Python and Apps Script
- Familiarity with Canvas (LMS)
- You will receive an email with a link to start your self-paced, online job application.
- Our hiring platform will guide you through a series of online “screening” assessments to check for basic job fit, job-related skills, and finally a few real-world job-specific assignments.
- If all else fails, just reset your password by visiting https://www.crossover.com/auth/password-recovery if you already applied using LinkedIn EasyApply.
- Second, check your spam and junk folders for an email from Crossover.com, mark as “Not Spam” since you will receive other emails as well.
- First, emails may take up to 15 minutes to send, refresh and check again.
- Third, we will send to whatever email account you indicated on the Apply form - by default, that is the email address you use as your LinkedIn username and it might be different than the one you have already checked.
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