American Girl Server- Part Time

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Part-Time Server position is part of the American Girl Nashville TN retail store's Bistro team.

The Opportunity: The American Girl Nashville TN retail store and bistro (Nashville TN) is looking for a dynamic individual as a Part-Time Server to deliver food and beverages and provide an outstanding dining experience to our Bistro guests. If you thrive in a high-pressure, fast-paced environment while remaining positive and upbeat, have exceptional communication skills, and can handle customer issues and requests graciously and on a timely basis, we want to hear from you.

What Your Impact Will Be:

• Attentively greet all customers upon arrival and inform guests of food and beverage options. Share information on store and restaurant events with guests.
• Follow food and workplace safety guidelines and understand local and state health sanitation laws.
• Consistently address customer concerns and special requests in a professional and timely manner.
• Execute all aspects of food and beverage service efficiently, including suggestive upselling, timely delivery of food and beverage orders, checking and maintaining tables throughout the seating, and preparing, delivering and processing table checks through the Infogenesis register system.
• Demonstrate working knowledge of all menu items and ingredients and suggest menu items for those guests with food allergies.
• Contribute to a positive, cooperative work environment by assisting co-workers and helping the restaurant team with parties, storewide events, and projects.

• Must be able to work a flexible schedule, including nights, weekends and holidays.
• One to two years of experience in a high volume and/or fine dining restaurant, preferred.
• Physically demanding position; strength, mobility and dexterity needed. You must be able to carry a serving tray/beverage tray and be able to lift up to 50 lbs.
• ServSafe certification, preferred.
• Banquet or catering experience is a plus.
• Experience working with children, preferred.
• Ease of use with restaurant computer systems, preferred.