Airport Program Manager (Program Manager I)

Position Summary
The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.
The Airport Program Manager I will oversee the Airport Programs section team comprised of a Business Assistance Administrator, Graphic Designer, and Noise Abatement Officer. The position will interact regularly with Airport tenants, private sector businesses, consultants, engineers, architects, attorneys, government entities, utility companies, local media, and other City leadership team members and staff. He or she will conceptualize, propose, and execute the Airport's mission-focused integrated marketing and communications strategy through the establishment of economic development, workforce development, and education development under the supervision of the Assistant Airport Director. This position will serve as a spokesperson for managing the Airport's high-profile communications and marketing projects, including complex crisis management issues, with the goal of representing the Airport through cooperative relationships.
The Airport Program Manager will also be responsible for redeveloping and managing the Airport's website, developing and managing the Airport's social media accounts, and creating marketing materials, including, but not limited to; multimedia advertising campaigns, direct marketing, brochures, questionnaires, and PowerPoint presentations, etc. In addition, this position will develop a strategic branding plan that will create greater visibility and awareness for the Airport, as well as methods to keep the public informed of programs, events, accomplishments, and other activities. The Airport Program Manager will oversee all Airport-related special events, activities, and community outreach programs from concept through completion.
The Airport Program Manager provides administrative and management services for personnel involved in the provision of services to the public through a complex, specialized departmental program, under the direction of a department director or designee. Responsibilities include coordinating activities of a major program(s); supervising employees and/or external consultants; handling daily staff assignments; planning and administering budgets; controlling income and revenue; tracking program expenses; monitoring the progress of operations; and analyzing and reporting program performance to executive team and directors.
Leads, oversees, manages, plans, coordinates activities of major programs involving contract administration. Responsibilities include preparations of proposals, plans and specifications; participation in the negotiation of contracts; monitoring contracts for compliance, including benchmarks for quality assurance and performance measures; and ensuring that goals or objectives of programs are accomplished within prescribed time frame and funding parameters. The Airport Program Manager will ensure adherence to master plans and schedules; develop solutions to program problems; initiate new and innovative programs to improve service to internal and external customers; and direct the work of personnel assigned to programs for various departments.
Please Note
The duties of this position will include all of those duties set forth in the official job description .
The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS.
This job classification is in Management Category II for benefits purposes, which includes Eight (8) additional Management Vacation days per calendar year and a monthly Employee Expense Allowance of $340.00.
Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan!
That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness ( PSLF ) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify.
This position is covered by the Personnel Rules.
Essential Job Functions
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Develops and maintains process improvement strategies, identifying, managing, and improving core processes.
• Develops and manages marketing and special event budgets.
• Serves as a liaison to municipal, state, and federal agencies, other airports, and outside consulting firms engaged by the City on noise-related issues.
• Coordinates Internship Program with colleges and universities; develops educational programs and opportunities to promote careers in aviation.
• Monitors and responds to local land use issues including proposed changes in land use and zoning designations; analyzes the anticipated impact through flight tracking and noise monitoring studies and makes recommendations to minimize land use incompatibility.
• Coordinates with Procurement Services, Risk Management and City Attorney on the drafting of contracts.
• Promotes Foreign-Trade Zone sites to sustain active status and monitors Zone expansion opportunities through a variety of advertising mediums and extensive public contact with the business community.
• Plans, develops, recommends, implements, and analyzes policies, procedures, and/or methods for the Airport's Community Outreach Program.
• Develops and produces videos in accordance with the Airport's communication and marketing objectives.
• Oversees public information outputs to ensure they meet high-quality standards.
• Serves as the team leader in working with City staff to develop program initiatives; assesses cost effectiveness, technical feasibility, and implementation methods.
• Performs related work as required.
• Develops and produces collateral materials, including publications, brochures, pamphlets, newsletters, and reports.
• Develops and implements a regular system of media and social media monitoring and reporting.
• Conducts feasibility studies and cost/benefit analyses.
• Provides professional and technical assistance to Airport tenants and outside agencies for policies and initiatives that encourage new sustainability practices.
• Meets and confers with community groups and individual citizens, pilots, Executive Airport Control Tower personnel, FAA officials, and other governmental organizations to investigate, analyze and mitigate noise impact problems and reduce complaints; prepares written communication on program-wide changes.
• Serves as the team leader working with staff to develop sustainability initiatives for the Airport and assess their cost effectiveness, technical feasibility, and implementation methods.
• Supports strategic planning for the program and division.
• Researches, writes, and disseminates news releases, media alerts, feature stories, and other informational materials to newspaper, television, radio, and other communication outlets; develops internal communications such as newsletters, talking points, speeches, etc.
• Cultivates public contacts to promote Executive Airport and Industrial Airpark, the Downtown Helistop, and the Foreign-Trade Zone; keeps the public informed of division programs, events, accomplishments, and activities using various communication media and personal contacts.
• Directs the recruitment and hiring of non-professional personnel.
• Manages logistics and promotion of special events, meetings, and other public forums.
• Develops plans, programs, and strategies to market Executive Airport functions to the community; the aviation industry; and local, national, and international businesses to promote the use of aviation facilities and lease available aviation and non-aviation property.
• Creates and/or makes public presentations to the Aviation Advisory Board, tenants, community groups, Airport users, the aviation industry, public and private agencies, etc.
• Manages the Noise Compatibility Program; studies, analyzes, evaluates data and information; and develops recommendations for continual improvement of noise related issues.
• Assists in the development of objectives and goals; analyzes and reports on metrics.
• Develops and oversees the Airport's branding strategy to maintain brand integrity across all Airport initiatives and elevate opportunities to reach target audience; monitors marketing trends and analyzes competitor services.
• Manages high-profile, complex crises and issues and implements crisis communication activities.
• Responds to inquiries and requests from print, broadcast, and digital media representatives; establishes cooperative relationships with the media; maintains media lists.
• Develop efficient strategies and tactics to ensure that programs deliver outcome desired by the department and City.
• Promotes and maintains the Airport's sustainability plan, which includes the LEED-certified U.S. Customs and Border Protection Facility and Maintenance Facility.
• Develops Requests for Proposals (RFP) and Intents to Bid (ITB) for services and products.
• Prepares productivity and informational reports, City Commission and Purchasing memorandums, and general correspondence with the public as applicable.
• Recommends, in the interest of the City, the hiring of eligible applicants and the transfer, suspension, promotion, termination, reassignment, or discipline of subordinate personnel, and participates in the adjustment of employee grievances.
• Prepares and administers budget for assigned programs or division; prioritizes and approves expenses.
• Supervises administrative and support personnel in the development and implementation of budgetary recommendations and financial controls; develops and monitors systems to ensure compliance of Airport tenants with lease agreements.
• Conceptualizes, designs, and executes the Airport's mission-focused integrated marketing and communications strategy, under the supervision of the Airport Manager.
• Manages the work of assigned personnel; develops detailed work plans, delegates and reviews work assignments; hires, trains, and evaluates employees.
• Ensures relevant standards, process and regulations are upheld.
• Utilizes social media tools to achieve Airport communications objectives.

Job Requirements & Work Environment
Bachelor's degree in aviation management, public administration, business management or a closely related field.At least three (3) years of experience in progressively responsible professional experience in airport management (preferably including noise compatibility planning responsibilities) and the development, implementation and administration of programs, methods and/or procedures; evaluation of program and operation effectiveness; development of administrative practices to meet program, policy, organizational or legislative change. Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education.Experience must include at least three (3) years of supervisory experience. Special Requirements:
Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work.
Working Environment
Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Seldom or Never Lab Seldom or Never Warehouse environment Seldom or Never
Physical Standards Required To Perform Essential Job Functions
The position involves light physical demands, such as exerting up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How To Apply/ Veteran Information
Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to pass a medical examination, including drug screening, prior to appointment.
An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J204 ).
The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.
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Closing Date/Time: Continuous