Advanced Medical Transport Specialist / Driver

Medical Transport Specialist / Driver Advanced | Maryland Heights, MO

Flexible hours Monday to Friday (Rotational Weekends)

**Proof of COVID-19 vaccination will be required – exemptions from vaccination requirement for medical and religious reasons will be considered if a conditional offer of employment is extended.

Pay Range: $17.37+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• 401(k) Plan – Company match dollar-for-dollar up to 5%
• Vision
• Short- and Long-Term Disability buy-up
• Sales Incentive Plans
• Supplemental Health Plans
• Dental
• Employee Stock Purchase Plan (ESPP)
• Flexible Spending Accounts (FSAs)
• Dependent Life Insurance
• Emotional Well-Being Resources
• Educational Assistance
• Blueprint for Wellness
• Medical/Prescription Drugs
• Variable Compensation Plans
• Supplemental Life Insurance
• Paid time off / Health Time

• Follow all scan/documentation requirements including but not limited to tissue/irreplaceable and frozen tracking processes.
• Maintain professionalism and a service orientation with clients using Everyday Excellence and the Five (5) Guiding Principles.
• Attendance and punctuality in meetings and training sessions.
• Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle by temperature.
• Meet all training requirements in a timely manner as assigned.
• Responsible for the safe and timely transportation of specimens, supplies, reports, equipment and materials to the appropriate destination.
• Communicate with Dispatch before leaving an area to ensure will-calls have been cleared.
• Responsible for operating company vehicle safely as well as maintaining a valid driver’s license and driving record within acceptable company guidelines.
• Properly care for and maintain company equipment including scanners, telephones, vehicles etc... Communicate any deficiencies with equipment.
• Place Door Hanger for will-call clients with no specimens out. Place Door Hanger for Daily clients who regularly provide specimens but none are available at scheduled pick up. The RSR is required to notify Supervisor and/or Team Leader of service issue for a next morning follow up.
• Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld /scanning device and usage, proper handling and storage of all samples from the client office to the drop off point, proper packing of specimens for shipment, end of day vehicle checks, dress code, code of conduct and all Company / Regional / Logistics policies and procedures.
• Keep route information, sequencing and all client notes up to date.
• Ensure route is started with proper equipment tools. i.e., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, cell phone, keys, door hangers, observation reports, etc.
• Document and provide appropriate client satisfaction information to Logistics Management.
• Follow route as scheduled/sequenced while allowing for will-call stops and special pickups.
• Demonstrate Everyday Excellence in the Quest Behaviors; Agility, Customer Focus, Transparency, United as One Team and Performance Oriented.

• 3-5 years of experience in a customer service, logistics, or pickup/delivery related job is required.
• Valid Driver’s license with a minimum of 1 year driving experience and documentation of a Motor Vehicle Record with < three moving violation convictions within the previous 36-month period

• Balancing
• Bending/kneeling
• Ability to communicate effectively in English with clients, supervisors and peers
• Must be flexible and available based on staffing requirements; weekends, holidays, on call and overtime.
• Fine dexterity with hands/steadiness
• Extensive use of phone and hand held device (PC)
• Position requires travel
• Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
• Pushing/pulling
• Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
• Reaching/twisting
• Prolonged standing/sitting/walking/driving

• Knowledgeable
• Strong sense of collaboration
• Patience
• Integrity
• Strong problem-solving skills
• Service driven
• Self-Development
• Professionalism
• Customer Focus
• Composure
• Informing
• Respect
• Humorous
• Strong decision-making skills
• Act with a Sense of Urgency/ Importance
• Sincere
• Strong communication skills
• Honesty
• Trust
• Approachable
• Drive for Results
• Strong customer service skills
• Strong interpersonal skills