Admissions Specialist Jobs

Job Summary

Responsible for admission of clients and assisting program sites with census management and reporting, operation of phone system, meeting reporting requirements, and working closely with the billing department.

Essential Job Functions

• Maintain positive, professional relationships with referral sources, clients, and coworkers, adhering to Code of Ethics and agency policies.
• Maintain waiting list according to CARF and DMH standards within PFH Services.
• Coordinate with billing department to assure all admissions/transfers/discharges are completed within timeframes and are successfully batched to payer.
• Correct any file/charting technical deficiencies within appropriate time frame.
• Complete admissions in EMR & any other applicable databases to include but not limited to: face sheet, release of information, residency, and financial information.
• Exhibit exceptional customer service skills creating a welcoming environment for new clients/patients.
• Ensure program census is maintained according to service model; applicable to medically monitored inpatient detoxification, residential, and/or outpatient clients/patients
• Enter data into computer data base within the appropriate timeframes (PFH, CIMOR)
• Assist in filing, quantitative chart review, compiling chart information.
• Offer administrative support to clinical staff in completion of letters, forms, (i.e..SATOP forms)
• Respond to new referrals documenting in appropriate method.
• Facilitate Screening on phone or face-to-face.
• Other duties as assigned by the Clinical Supervisor, Program Director, Vice President, and/or Executive Team members.
• Coordinate with Care Managers insurance information for clients

Knowledge, Skills, And Abilities

• Basic Computer Skills in Word & Excel
• Ability to prioritize tasks/duties and manage multiple tasks while meeting deadlines.
• Knowledge of confidentiality laws related to treating mental health and substance use disorders.
• Excellent verbal and written communication skills.
• Extensive knowledge of the policies, procedures, and regulations of the program to which the associate is assigned.
• Adept at establishing rapport and creating a welcoming atmosphere.
• Attentive to detail.

Experience And Education Qualifications

• High School Diploma or General Equivalency Diploma

Supervisory Requirements

• None

Employment Requirements

• First Aid certification within three (3) months of beginning employment and upon renewal date.
• CPI for Residential programs
• Crisis Management on Relias Learning for Outpatient programs
• All training requirements including Relias Learning within two (2) weeks of employment and annually thereafter.
• Behavioral Management training completed within thirty (30) days of employment or first available class after start date:
• Completion of New Hire Orientation within 30 Days of employment.
• Obtain CPR certification within three (3) months of beginning employment and upon renewal date.
• Successful completion of background check including criminal record, driving record and abuse/neglect.

Physical Requirements

ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (exists up the 1/3 of the time) and/or a negligible amount of force frequently (exists 1/3 to 2/3 of the time) to lift, carry, push, or pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met