Administrative Clerk Jobs

JOB TITLE: ADMINISTRATIVE CLERK
DEPARTMENT: FINANCE – OFFICE OF THE TAX COLLECTOR
EMPLOYMENT TYPE: FULL-TIME/NON-EXEMPT
UNION/NON-UNION: SUPERVISORY AND PROFESSIONAL
The Department of Finance is seeking a qualified individual to fill the role of Administrative Clerk within the Office of the Tax Collector. Under direction of the Tax Collector, the Clerk is responsible for collecting and receiving revenue which includes parking fines, real estate taxes, excise taxes, water & sewer fees, and various department billings. The candidate will possess exceptional customer service skills, with the ability to handle and deal effectively with the public. In addition, the candidate should possess previous experience with cash handling procedures, as well as working in a fast-paced office environment.
We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. We strongly encourage people of color, people with disabilities, LGBTQ+ individuals, bilingualists, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.
Responsibilities

• Performs all related clerical work in connection with the above duties and responsibilities.
• Balances checking account statements.
• Sorts and files daily receipts and merges cashiers’ work and transmits lock box from bank on the computer.
• Balances cash drawer and prepares deposits for bank daily. Makes deposits at bank, when needed.
• Collects and receives revenue including, but not limited to, parking fines, real estate taxes, excise taxes, water and sewer fees, and various departmental billings.
• Provides outstanding customer service by greeting public, answering questions, collecting payments, etc.
• Computes interest, fees, and abatements, adding late charges and penalty charges.
• Inputs and scans all transactions on computer terminals and provides receipts to customers.
• Performs all related work as required or assigned.
• Responsible for daily/weekly running and balancing reports and entering information into spreadsheets.

Qualifications

• At least one year of related experience required, more than one years' experience preferred.
• Specialized training and/or experience in accounting/bookkeeping/cash handling.
• Ability to work in a fast-paced office environment; position requires incumbent to frequently stand more often than sit.
• High school diploma or equivalent.
• Strong attention to detail and ability to multi-task, with further ability to re-focus between such tasks.
• Excellent communication and problem-solving skills.
• Demonstrated skills in providing exceptional customer service and dealing with the public effectively.
• Previous cash handling experience is required and essential to perform the duties of this position.
• Strong computer and internet skills, including but not limited to Microsoft Office suite (Excel, Word, etc.).

WORKING CONDITIONS
This is an office-based job in a dynamic municipal building. While performing the duties of the Administrative Clerk, the incumbent is required to: interact and communicate frequently with the public, government officials, other staff members and boards, and/or third parties transacting business with the City.
Physical Requirements
Sustained periods of standing; Operates standard office equipment including computers and keyboards, at efficient speed; and move throughout the municipal building which may include flights of stairs. Lifts/moves objects weighing up to 10-20 pounds.
HOURS
Monday – Friday, 35 hours per week
SALARY
Starting rate $17.97 - $18.98 an hour
Annual increases up to $24.89
APPLICATION DEADLINE: Friday, July 7, 2023 @ 4:00pm
Company Description
The City of Pittsfield is the cultural, commercial, legal, and medical center of the Berkshires - a region renowned for its wonderful people, outstanding standard of living, beautiful landscapes, and the finest in cultural and recreational attractions.
We are an affirmative action/equal opportunity employer committed to promoting a multicultural work force, excellence in public service, and on-going mutual respect in our working relationships. Minorities are encouraged to apply.
We strongly encourage people of color, people with disabilities, LGBTQ+ community, and people from other underrepresented groups to apply for our open positions - recognizing and respecting that diverse perspectives and experiences are valuable to our team and essential to our public service.
Benefits

• Employee Assistance Program
• Life Insurance
• Up to 14 paid Holidays
• Dental Insurance
• Tuition Reimbursement
• Health Insurance
• Personal Days
• Earned Sick Leave
• Retirement Savings Plan
• Vacation Time