Administrative Clerk Jobs

As a part of Duke Health’s outpatient clinic network, you will enjoy competitive compensation, comprehensive benefits plans, convenient work hours, and many opportunities for career advancement. Become a part of a team that values and invests in you.

JOB LOCATION

PDC Administrative Offices RTP - 4825 Creekstone Dr, Durham, NC

JOB SUMMARY

The Administrative Clerk to perform clerical duties in maintaining patient medical records that include compiling, sorting, filing, collating, copying, scanning, locating, verifying, completing, uploading and transporting confidential information in accordance with established procedures and regulations. Review two outpatient Cardiology Clinic schedules and conduct a chart review for appropriate records for their upcoming appointments. Contact patients and outside medical facilities to obtain outside records or images. Tasks include completing medical records requests, information release, transcription (electronic release), reception, and Master Patient Index. Additional duties include, check in/out patients for appointments, scheduling appointments and procedures, answering, directing or forwarding incoming phone calls for the medical practice when applicable.

JOB DUTIES AND RESPONSIBILITIES

• Request and upload medical images to Powershare.
• Send, sort and distribute clinic, provider and personnel mail.
• Clear provider/nurse inbasket requests inbox hourly.
• Answer main phone line. Transfer to appropriate department/person. Take messages, route via inbasket, email or other means to appropriate resource.
• Process and mail out image requests on a CD to patients and outside facilities
• Clear fax machine hourly and distribute to appropriate staff.
• Request and send medical records to and from outside providers.
• Manage and order office supplies.
• Abstract, scan and upload medical records from Care Everywhere and in paper form
• Send requested test results to outside providers using Epic system, email, or by fax machine.
• Provide front desk coverage: Check-in/check-out, schedule appointments and procedures.

JOB ELIGIBILITY REQUIREMENTS

• Previous work history in a medical records department, medical practice, or translatable job experience preferred.
• Graduation from high school or GED, or an equivalent combination of related education and experience.
• Customer service experience preferred
• Experience with Maestro Care EMR preferred

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Job Code: 00004002 ADMINISTRATIVE CLERK
Job Level: B2

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