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Company | AmerisourceBergen |
Address | Greater Orlando, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-08-14 |
Posted at | 9 months ago |
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures. Join us and Apply today!
- Maintains frequent contact with internal and external customers in order to address all payment issues
- Answering high volume of incoming calls in a professional manner while meeting daily goals
- Identifies payment discrepancies, and initiates disputes resolution process to facilitate rapid turnaround in collection effort
- Ensure customers inquiries are properly addressed and documented while issues are solved efficiently in a fast-paced environment, multi-tasking
- Address and respond to customer’s emails within company timeline
- Performs related duties as assigned
- Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a two-year associate degree program or equivalent combination of experience and education
- Familiarity with credit and collection operations procedures, including reconciliation of A/R activity
- Good negotiating skills
- Normally requires two (2) to four (4) years directly related and progressively responsible experience
- Knowledge of Microsoft programs; extensive knowledge of Excel
- Knowledge of Accounts Receivables and Accounting principles
- Ability to communicate effectively both orally and in writing
- Strong interpersonal skills
- Strong organizational skills; attention to details
- Have experience in a call center taking or making customer calls
- Strong mathematical and analytical skills
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