Account Receivable Specialist Jobs

The Washington Ballet (TWB) is searching for a skilled financial specialist to join our finance team to help process, track, and record payments in an accurate, efficient, and timely manner. The accounts receivable specialist will have both a day-to-day and ongoing impact on financial transactions, keeping us on track, on time, and on good terms with our valued partners.

Scope

Provides customer billing and cash receipts processing and ensures the proper recording and application of cash. Manages customer collection matters and resolves disputes that ensure the efficient, timely and accurate payment of The Washington Ballet’s (TWB) Accounts Receivables. Supports senior management by providing timely and accurate payment and account standing information.

Responsibilities

• Ensure accurate coding of all receipts
• Investigate and resolve customer queries
• Carry out billing, collection, and reporting activities according to specific deadlines
• Assist with payroll processing
• Monitor customer account details for non-payments, delayed payments, and other irregularities
• Prepare bank deposits
• Process adjustments
• Follow up, collection and allocation of payments for The Washington School of Ballet (TWSB)
• Monthly reconciliation of receivable accounts
• Ensure that payments are applied accurately to pledges
• Communicate with customers via phone, email, mail or personally
• Organize a recovery system and initiate collection efforts
• Other financially related duties as assigned
• Maintain up-to-date billing system
• Follow established procedures for processing receipts, cash, credit cards, etc.

Internal Contacts

• Finance Department Staff, Executive Director, Artistic Staff, Production Staff, Development Department Staff, Marketing Department Staff, and others as needed

External Contacts

• TWB partners and contractors, partner bank administrators, benefits coordinators, TWSB parents regarding tuition matters

Positions Supervised: N/A

Qualifications

• 4-year degree preferred but not required
• Financial work experience required; Accounts Payable experience preferred
• Understanding of basic accounting, finance, and bookkeeping principles
• Non-profit experience is a plus

Professional And Technical Competencies

• Highly developed communication and interpersonal skills
• Exhibit a strong commitment to dependability and reliability with the ability to gain the confidence and respect of the customer base
• Successful in dealing with customer and company personnel at all levels
• Well-developed analytic and problem-solving skills
• Excellent listening, written and verbal communication skills
• Demonstrate extensive knowledge and understanding of proper accounting treatment for accounts receivable transactions and activities
• Highly organized with ability to manage multiple priorities and deliver assignments on time
• Ability to exhibit composure and confidence when confronting stressful or high-pressure situations
• High degree of integrity including ability to successfully deal with sensitive or confidential information
• Hands on, self-starting, disciplined, and detail-oriented individual with ability to work independently in a high-volume environment that requires a work product that is highly accurate and timely

Knowledge Of

• Sage Intacct, BILL.com experience desired
• Proficient with Microsoft 365, SharePoint, Teams, Word, and Excel
• Non-profit financial management is a plus

Equipment Knowledge And Use

• PC and software
• Standard office equipment