Account Coordinator Jobs

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• Paid parental leave
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Please review the job profile below and apply today!
The Account Coordinator (AC) collaborates with the Performance Marketing team and the agency partners on the development and execution of all vendor marketing campaigns and individual client projects, whether assigned by client and/or other agency partners. The ideal AC must thrive in a high energy, fast-paced environment, have exceptional organizational skills, have a proactive attitude, excellent people skills and a sincere interest in the client(s) business. The AC is primarily responsible for ensuring that the Performance Marketing output meets the client & agency objectives, navigating project management systems, meeting client deadlines, ensuring campaign accuracy for setup (audience, timing, budget, creative etc.) and billing according to the agreed contract or Insertion Order (IO).
*Hybrid Schedule offered: Monday-Wednesday in-office, Thursday-Friday flexible/remote days.*
Project Leadership
What You’ll be Doing:

• Coordinates and executes internal meetings, partner and client meetings (i.e. Creative kickoffs, brand immersions, weekly client meetings, project post mortem), etc.
• Manages small projects as assigned.
• Coordinates the products, services and advertising requirements of each client.
• May coordinate or participate in any phase of the project cycle, including planning, design, development, testing, implementation, documentation, training and closure.
• Ensures orderly and timely completion of project work.
• Completes tasks as necessary to support the agency and the Account Services Team.
• Adheres to the stated process and procedures of our company.
• Supports Account Team in daily deliverables, activities, budgets, and deadlines for creative campaigns and individual client projects.
• Coordinates development of project proposals/timelines, budgets, advertising and media plans with oversight from Account Service leadership team.
• Facilitates all administrative duties including: weekly status reports, project documentation, client billing, and internal job management — including conference reports within 24 hours of a meeting.

Client Relations

• Proofing (requesting assets, downloading/uploading assets, sending out proofs, passing feedback on proofs back to the designers, etc).
• Billing (creating contracts, creating lines on the billing document, continually following up with vendors for signatures, answering questions that arise from finance).
• Gaining familiarity with the client’s industry, products, business culture and competition.
• When possible, represents AC at industry events and trade shows to find prospective clients and employees while emanating a professional manner and appearance.
• Has base understanding of advertising, digital, and media industry trends/developments and uses this knowledge to present business building ideas for the client and the agency.
• Strengthens client relationships though support of the Account Team.
• Supports Account team with metrics and program performance measures to evaluate program effectiveness and to integrate into future initiatives.

What You Bring With You (Qualifications)

• Bachelor’s degree (BA/BS) from four-year college or university (preferably in marketing, advertising or related field).
• Project management 0-2 years.
• Strong work ethic and attention to detail, reliably and great energy.
• Ability to work both independently and as part of a team.
• Knowledge of marketing communications or integrated marketing.
• Functional expertise within Agency or in-house Creative 0-2 years.
• Proficiency in Excel, PowerPoint and Word required.
• Ability to communicate clearly and concisely, verbally and in writing.
• Ability to balance multiple priorities and meet deadlines.
• Results oriented and self-motivated.
• Knowledge of marketing program development and implementation.