Academic Coach #11902 - Academic Advising

Academic Coach #11902

Academic Advising

Multiple positions available

You Belong HERE!

Offering more than 100 certificate, associate and bachelor’s degree programs, Daytona State College (DSC) has responded to the education and workforce training needs in our region for more than 60 years. The college enrolls nearly 25,000 students annually at its seven instructional sites, with graduates serving in critical fields including health care, emergency services, business, education, hospitality, engineering, technology and more.

We currently have an opportunity to join our team of talented and diverse Faculty and Staff as an Academic Coach.

Required Qualifications: Bachelor's degree from an accredited institution in psychology, education, student personnel, or closely related field. One year of related experience in an advising, student support or customer service setting.

Desired Qualifications: Previous experience working in a higher education setting. Proficiency in Microsoft Teams, and Microsoft Office 365 (Word, Excel, and Outlook).

Working Hours: Will vary between 8:00 a.m. – 7:00 p.m., Monday-Friday. Occasional evening and weekends are required.

Please note: This position will be based at the Daytona Campus. The responsibilities of this position require travel for events, temporary assignment or permanent relocation to any of Daytona State College campuses.

Salary: $38,500.

Posted Date: 6/21/2023 Closing Date: Open until filled

Applications review to begin 7/5/2023

Rewards Package, Features

• Free wellness membership at our Lemerand Center
• Education Reimbursement and Professional development opportunities
• Generous paid time off - vacation leave, sick leave, personal days, spring break, winter break, and other holidays
• Medical, dental and vision benefits
• Florida Retirement System (FRS)

Key Responsibilities

• Coach students through non-academic and administrative barriers that are preventing them from progressing towards their degree, counsels them on academic and financial aid probation/suspension and refer them to appropriate campus resources.
• Supports the college's early alert program and other related retention initiatives and collaborates with college faculty and staff to facilitate student success, retention, and persistence.
• Participate in developing, facilitating, promoting, and implementing multiple advising and career services events in collaboration with college and agency partners, including career and job fairs, career planning workshops, orientations, advising sessions and information sessions.
• Participates in ongoing departmental training and cross-training activities to ensure an understanding of the colleges programs, curriculum, graduation requirements, policies, and procedures, and resources and services available to students, coordinating with staff in the areas of financial aid, registration and admission, and other enrollment management services.
• Additional projects and duties as assigned.
• Maintain safeguards around confidential and/or sensitive files and documents.
• Review student records for retention issues; follow up on progress through personal contact, and correspondence.
• Provides comprehensive academic and career planning services to current and prospective students using effective communication techniques with various modes of technology and encouraging and guiding students to define and develop realistic goals.
• Inform and advise current and prospective students, staff, employers, faculty, and community partners regarding educational offerings, degree requirements, career information, and college and community resources.
• Work with coordinated mentors, promote a comprehensive knowledge of the scope, purpose/role, and eligibility requirements of available services provided for students in a collaborative or coordinated effort for retention.
• Document and track student contacts and issues using electronic files; prepare periodic reports.
• Participates in college committees and task forces as required and works with faculty and academic staff to develop student-focused processes and assists in the development of goals and objectives for multiple department collaboration.

Knowledge, Skills And Abilities

• Ability to interact in a professional manner with a diverse group of staff, faculty, students, and the community in a service-oriented environment.
• Ability to handle multiple responsibilities simultaneously.
• Ability to operate personal computers with proficiency and learn new applications and systems.
• Ability to work collaboratively and build strategic relations with colleagues, coworkers, constituents, and volunteers.
• Excellent organizational skills and an ability to prioritize and complete simultaneous projects with minimal supervision.
• Ability to develop and deliver training presentations and programs.
• Ability to take initiative to plan, organize, coordinate and perform work in various situations when numerous and diverse demands are involved.
• Knowledge of FERPA Regulations for handling student records.
• Ability to think critically and creatively, have a high standard of integrity, and be motivated to incorporate best practices into the organizational structure.
• Excellent interpersonal, verbal and written communication skills.
• Ability to create reports and utilize data to make decisions and projections.
• Knowledge of or ability to learn student information systems such as PeopleSoft

For consideration, applicants must submit an online application at www.DaytonaState.edu/hr. Applicants may also upload their cover letter, resume and transcripts of all degrees and coursework. Application must include the names, addresses and telephone numbers of three (3) professional references. If formal education occurred at an international institution, a copy of the degree evaluation must be uploaded and submitted with the online application. Candidates will not be considered if copies of transcripts (and / or third-party evaluations) are not furnished by the position closing date. Any candidate hired must supply official transcripts within 30 days of employment.

Criminal background checks are required.
For more information, please contact us at 386.506.4505 or visit our website at http://www.DaytonaState.edu.
Reasonable accommodations are available to applicants with disabilities during the application and interview process. To request accommodations, contact 386.506.4505.
Daytona State College prohibits discrimination and provides equal access, equal educational opportunity and equal employment opportunity to all persons regardless of age, color, disability, ethnicity, genetic information, gender, marital status, national origin, political affiliation, pregnancy, race, religion, sex, sexual orientation and veteran status. For more details, read our policy at this site https://www.daytonastate.edu/equity/index.html or contact Human Resources at 386-506-4505 or 1200 W. International Speedway Blvd. Building 100, Room 303 Daytona Beach.
EQUAL OPPORTUNITY / EQUAL ACCESS EMPLOYER
Required Skills
Required Experience